Customer Representative (French-speaking) Lisbon, Portugal

Cbtalents; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading company is seeking French Customer Service Representatives to join an international team in Portugal. This role offers a dynamic, multicultural environment and the opportunity to develop customer service skills, with full training provided and a relocation package to support your move.

Prestations

Competitive salary and performance-based incentives

Relocation package

Full training provided

Opportunity for career growth

Qualifications

• Fluent in French (C1/C2 level).
• Excellent problem-solving and communication skills.
• Willingness to relocate to Portugal.

Responsabilités

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service and follow up on customer requests.

Connaissances

Problem-solving

Communication

Description du poste

Are you an French speaker looking for an exciting opportunity abroad? We are hiring French Customer Service Representatives to join an international team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities :

Handle inbound customer inquiries via phone, email, and chat.

Assist with product information, troubleshooting, and issue resolution .

Deliver excellent customer service while ensuring a positive customer experience.

Follow up on customer requests and escalate issues when necessary.

Requirements :

Fluent French (C1 / C2)

Excellent problem-solving and communication skills

Willingness to relocate to the Portugal

Previous customer service experience is a plus but not mandatory

What’s Offered :

Competitive salary and performance-based incentives

Relocation package to support your move to the Portugal

Full training provided

Opportunity to work in an international environment with career growth potential