Customer Growth Representative

Atlas Copco; Othe; Sur place; EUR 35 000 - 65 000; Plein temps

Résumé du poste

An established industry player is seeking a passionate Inside Sales Representative to drive growth and customer satisfaction across the EMEA region. In this role, you will create value for customers by providing access to essential spare parts and maintenance kits for vacuum pumps. You’ll collaborate with sales and support teams to identify growth opportunities and enhance market engagement. With a focus on building strong customer relationships and utilizing CRM tools, you will play a vital role in expanding market presence and achieving sales targets. This position offers a hybrid working model, ensuring work-life balance while fostering professional development and teamwork.

Prestations

Career development opportunities

Work-life balance

Hybrid working model

Access to LinkedIn Learning

Soft skills training

Language courses

Wellbeing activities

Qualifications

• Minimum 3 years in a customer-facing role, ideally in sales or customer service.
• Proven sales management experience with strong organizational skills.

Responsabilités

• Develop and implement growth plans to achieve business growth.
• Meet sales targets and expand market presence by exploring new customer relationships.
• Collaborate with internal teams to enhance customer experiences.

Connaissances

Customer Service

Sales Management

Technical Aptitude

Organizational Skills

Language Proficiency (English)

Fluency in Czech or Polish

Outils

CRM (C4C)

Description du poste

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your mission

As an Inside Sales Representative for EMEA, your mission is to create exceptional value for our customers by providing a reliable platform where they can access spare parts, maintenance kits, and lubricants for their vacuum pump needs. You’ll work closely with sales and customer support teams to develop a clear action plan for market engagement and service. You will analyze the market, approach new and existing accounts, and identify growth opportunities. Collaborating with internal stakeholders across brands and partners, you’ll strive to achieve high levels of customer satisfaction while driving profitable, sustainable growth.

This role reports to the Sales Manager for EMEA & APAC.

Main responsibilities

• Develop and Implement Growth Plans: Establish and execute strategies to achieve business growth aligned with market potential.
• Meet Sales Targets: Take full ownership of reaching annual sales goals (orders and revenue) within your assigned territory.
• Expand Market Presence: Actively explore and develop new customer relationships and sales opportunities in your region.
• Re-engage Past Clients: Re-establish and strengthen relationships with former customers.
• Build Strong Customer Relationships: Maintain and nurture positive relationships with customers and distributors.
• Collaborate for Success: Work closely with Sales Operations, Technical Support, Communications, Engineering, and Product Marketing to deliver an outstanding customer experience.
• Stay Informed on Market Trends: Maintain an up-to-date understanding of competitive products, pricing, market statistics, and trends.
• Manage Leads and Quotations: Handle lead management, quotations, tender responses, and follow-up to generate orders.
• Maximize CRM Effectiveness: Utilize CRM (C4C) to manage leads, opportunities, and customer records, ensuring a proactive approach to all activities.
• Drive Business Growth in Territory: Focus on expanding business opportunities and growing market share within the sales territory.
• Promote Online Sales: Encourage customers to purchase through our online webshop.
• Support Sales Operations: Provide backup support to the Sales Operations Team as needed.

To succeed, you need

• Experience: Minimum of 3 years in a customer-facing role (Sales, Inside Sales, or Customer Service).
• Sales Management Expertise: Proven experience in sales management.
• Technical Aptitude: Strong technical understanding, ideally with an engineering background.
• Organizational Skills: Strong planning, reporting, and organizational abilities.
• Language Skills: Proficient in English; additional fluency in Czech or Polish is a plus.

What can we offer you?

• We can offer you the perspective to develop your career within the role, the department and the company.
• Emphasis on work-life balance and also we offer Hybrid-working; meaning you can work a couple of days a week from home and on other days you can meet your colleagues in the office.
• You can work in the comfort of your home three days a week and on other days, you meet your colleagues in the pleasant environment of our modern offices near the city center.
• We support your further education – e.g. access to LinkedIn Learning, etc. We offer soft skills trainings; language courses and we also support various wellbeing activities such as seminars/workshops on related topics.
• We are used to support and help each other – does this sound like a cliche? But it is not in Atlas Copco.

Job location: Any location within Czech Republic (e.g. Brno, Prague, Lutin)

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.