Customer Experts - French Speaking - Remote inGreece

Dila Recruitment; Lille; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A customer service recruitment agency is seeking a Customer Support Specialist to work remotely. This role requires fluency in French and strong communication skills in English. As part of the job, you will assist customers via phone, chat, and email while building professional relationships. The position offers benefits for relocation to Greece, competitive salary, and opportunities for professional growth.

Prestations

Relocation support covering flight tickets and accommodation

Competitive salary with two extra salaries per year

Health care benefits

Full training

Professional growth opportunities

Free online Greek language courses

Great working environment with relaxation areas

Qualifications

• Fluency in French required.
• Good communication skills in English necessary.
• Exceptional communication and soft skills are essential.
• Strong problem-solving capabilities needed.
• Tech-savvy with good computer knowledge.
• Ability to multitask effectively.
• Team player in a high-energy environment.

Responsabilités

• Communicate with customers via phone, chat, and email.
• Track and follow cases for effective closure.
• Maintain high customer satisfaction while representing the brand.
• Build strong, professional relationships with partners.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful

Team player

Description du poste

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed efficiently and promptly
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by the client statement of work as well as internal targets

What you will bring :

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas