Customer Experts - French Speaking - Remote in Greece

Dila Recruitment; Marseille; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is seeking a Customer Support Specialist to assist customers through phone, chat, and email. The role requires fluency in French and strong communication skills. Relocation support to Greece is provided, including coverage of flight expenses and accommodations. The position offers a competitive salary, health benefits, and professional development opportunities.

Prestations

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Free online Greek language courses

Qualifications

• Excellent customer service skills.
• Strong ability to work in a fast-paced environment.
• Team player with a positive attitude.

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure closure in a timely manner.
• Maintain high customer satisfaction representing the brand.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication skills

Problem-solving skills

Tech savviness

Ability to multitask

Description du poste

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position : Customer Support Specialist

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas