Customer Experts - French Speaking - Remote in Greece

Dila Recruitment; Lyon; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

Dila Recruitment is seeking a Customer Support Specialist to join their team in Greece. You will be responsible for ensuring customer satisfaction by effectively communicating and solving problems. The role includes relocation support, competitive salary, and professional growth opportunities in a dynamic environment. If you are fluent in French and possess exceptional communication skills, we invite you to apply.

Prestations

Relocation support covering flight and accommodation

Competitive monthly salary + 2 extra salaries per year

Health care benefits and various discounts

Full training by certified instructors

Professional growth and development opportunities

Free online Greek language courses

Great working environment with break areas

Qualifications

• Fluency in French and very good English communication skills.
• Exceptional communication and soft skills.
• Ability to thrive in a fast-paced environment.

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction while representing the brand.

Connaissances

Fluency in French

Communication skills

Problem-solving

Tech savviness

Resourcefulness

Team player

Description du poste

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position : Customer Support Specialist

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas