Customer Experts for an Electronics Leader - French - Remote in Greece

Dila Recruitment; Lyon; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Une entreprise de recrutement recherche des agents de service à la clientèle pour assurer la satisfaction des clients par des réponses efficaces et une assistance technique. Les agents travailleront dans un environnement dynamique, en offrant un soutien pour la relocation en Grèce et bénéficieront d'un salaire compétitif, de l'entraînement et d'opportunités de croissance professionnelle.

Prestations

Support for relocation to Greece

Competitive monthly salary with two additional salaries per year

Health care benefits and various discounts

Full training provided by certified instructors

Opportunities for professional growth and development

Participation in special events

Free online Greek language courses

Modern premises with relaxing break areas

Qualifications

• Fluency in French, excellent writing skills, and good command of English required.
• Technical aptitude with familiarity in Windows and troubleshooting.
• Ability to multitask in a fast-paced environment.

Responsabilités

• Respond to customer inquiries by email, chat, and phone.
• Provide guidance for new devices and assist with repairs.
• Build and maintain relationships with customers and colleagues.

Connaissances

Fluency in French

Excellent writing skills

Good command of English

Technical aptitude

Ability to multitask

Description du poste

Job Responsibilities:

1. Responding to customer inquiries via e-mail, chat, and phone.
2. Providing step-by-step guidance for new devices and assisting with repair arrangements if needed.
3. Working effectively as part of a team, developing supportive relationships with colleagues and management.
4. Maintaining a positive and proactive attitude, with a desire for continuous improvement.
5. Building and maintaining strong professional relationships with customers, demonstrating empathy.
6. Striving for customer retention and loyalty by supporting customers to achieve successful outcomes.

Job Requirements:

1. Fluency in French.
2. Excellent writing skills.
3. Good command of English.
4. Technical aptitude (familiarity with Windows shortcuts and basic troubleshooting).
5. Ability to multitask.

What We Offer:

1. Support for relocation to Greece, including flights, hotel accommodation, and house searching assistance at no cost.
2. Competitive monthly salary with two additional salaries per year.
3. Health care benefits and various discounts.
4. Full training provided by certified instructors.
5. Opportunities for professional growth and development.
6. Participation in special events, community, and social responsibility initiatives.
7. Free online Greek language courses.
8. Modern premises with relaxing break areas and a great working environment.

Key Skills: Acting, Anti-Money Laundering, Electrical Designing, Marketing & Promotions, DSP, Immigration

Employment Type: Full Time

Experience: [Specify years of experience]

Vacancy: 1