Customer Experience Specialist with Irish (m/f/d) | Relocation to Sofia, Bulgaria

TELUS International; France; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading international customer experience service provider is seeking a Customer Experience Specialist fluent in Irish and English. The role includes delivering client service, assisting with inquiries, and ensuring customer satisfaction. No prior experience is necessary, and the company offers training and relocation support. Enjoy a positive working environment with numerous benefits.

Prestations

Fully paid training

Attractive salary

Additional health insurance

Employee referral bonuses

Relocation package for candidates outside Bulgaria

Qualifications

• Fluency in Irish and English is necessary.
• No prior experience in a similar role is required.

Responsabilités

• Deliver outstanding client service.
• Achieve great customer experience and satisfaction.
• Identify and assess customers' needs.
• Assist with inquiries, product support, and troubleshooting.

Connaissances

Fluency in Irish

Fluency in English

Excellent communication skills

Description du poste

Social network you want to login/join with:

Customer Experience Specialist with Irish (m/f/d) | Relocation to Sofia, Bulgaria

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Client:

TELUS International

Location:

France

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4071caab93ea

Job Views:

9

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

BG - Sofia - TELUS Tower

BG - Sofia - Infinity Tower

Land

Bulgarien

Job Kategorien

Business Process Outsourcing

Please note that the position is based in Sofia, Bulgaria, and relocation assistance is provided for candidates outside Bulgaria.

Are you ready to take the next step in your career?

If your answer is YES - join the leader in the CX (Customer Experience) industry, TELUS Digital Bulgaria!

As a Customer Support Specialist with Irish and English, you will be part of a great team, and together you will:

• Deliver outstanding client service
• Achieve great customer experience and satisfaction
• Identify and assess customers' needs
• Assist with inquiries, product support, and troubleshooting via phone, email, chat, or tickets

No prior experience in a similar role is required, but fluency in Irish and English and excellent communication skills are necessary.

We Offer:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• Over fifty benefits and services
• Positive international working environment
• Support and learning opportunities
• Employee referral bonuses
• Relocation package for candidates outside Bulgaria

We prioritize employee well-being, invest in growth, and promote fun and team-building activities!

Does this sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT), the largest employer in Bulgaria's CX industry with over 4,200 employees. We provide a broad range of services including designing, building, and delivering digital solutions, AI, and customer experience services, adhering strictly to client procedures. We operate as an independent outsourcing provider, not as a local partner.

#LI-DNI #IDJob

Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you!

Irish

EEO Statement

At TELUS Digital, we foster innovation through teamwork, agility, and a caring culture that prioritizes customers. As part of TELUS Corporation, a major Canadian telecommunications provider, we deliver contact center and BPO solutions globally, with secure infrastructure, value pricing, skilled resources, and excellent service—backed by TELUS, our parent company.

We are an equal opportunity employer committed to diversity and inclusion. All employment decisions are based on qualifications, merits, and performance, regardless of personal characteristics.