Customer Experience Specialist W / Relocation toPortugal

Cross Borders Talents; Lille; À distance; EUR 13 000 - 16 000; Plein temps

Résumé du poste

Join a vibrant team as a Bilingual Customer Experience Specialist in sunny Portugal! This role offers a chance to grow your career while delivering exceptional support to customers in a people-first environment. With relocation support, a competitive salary, and various perks, this is more than just a job; it’s an adventure in one of Europe's beautiful countries.

Prestations

Meal Allowance

Transport Allowance

Health Insurance Coverage from Day 1

Performance Bonuses

Relocation Support

Qualifications

• Fluency in French and English required.
• Experience in customer support (voice, email, or chat) is a big plus.
• Tech-savvy or troubleshooting experience is beneficial.

Responsabilités

• Be the first point of contact for customers across phone, email, chat, and social media.
• Help customers with orders, questions, and tech issues.
• Resolve escalations with professionalism and empathy.

Connaissances

Excellent communication

Multitasking skills

Problem-solving

Description du poste

Position : Bilingual Customer Experience Specialist (French & English) WITHRelocation to Portugal

Kickstart your international career in sunny Portugal!

Join a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist . Whether youre looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

Whats in It for You?

Competitive Salary Earn 13,000 to 15,500 per year

Meal Allowance Enjoy delicious meals on us

Transport Allowance Get to work with ease

Health Insurance Coverage from Day 1, free after 6 months

Performance Bonuses Earn more based on your success

Relocation Support Well help you settle in smoothly

Your Day-to-Day :

As a Customer Experience Specialist , youll be the first point of contact for customers across various channelsphone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

You'll :

Help customers with orders, questions, and tech issues

Engage across multiple communication channels

Tailor your tone and approach to match brand guidelines

Resolve escalations with professionalism and empathy

Log cases and interactions with accuracy and care

Experience in customer support (voice, email, or chat) is a big plus

Tech-savvy or have troubleshooting experience? Even better!

Excellent communication and multitasking skills

Cool under pressure, with a positive attitude

Fluent in French and English

Why Join Us?

Were not just offering a jobwere offering an adventure. Live and work in one of Europes most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!