Customer Experience Specialist W / Relocation to Portugal

Cross Borders Talents; Paris; Sur place; EUR 13 000 - 16 000; Plein temps

Résumé du poste

Join a vibrant team as a Bilingual Customer Experience Specialist, assisting customers in Portugal with top-notch service. This position offers competitive compensation, relocation support, and a dynamic work environment focused on your growth. Perfect for those aiming to kickstart an international career.

Prestations

Meal Allowance

Transport Allowance

Health Insurance Coverage

Performance Bonuses

Relocation Support

Qualifications

• Fluent in French and English.
• Experience in customer support (voice, email, or chat) is a plus.
• Tech-savvy or troubleshooting experience preferred.

Responsabilités

• Serve as the first point of contact for customers via phone, email, and chat.
• Solve customer issues and provide top-notch service.
• Log interactions accurately and professionally.

Connaissances

Communication

Multitasking

Problem Solving

Empathy

Technical Troubleshooting

Description du poste

Position : Bilingual Customer Experience Specialist (French & English) WITHRelocation to Portugal

Kickstart your international career in sunny Portugal!

Join a vibrant supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist . Whether youre looking for your first big move abroad or want to take your career global this is your opportunity to grow in a dynamic people-first environment.

Whats in It for You

Competitive Salary Earn 13000 to 15500 per year

Meal Allowance Enjoy delicious meals on us

Transport Allowance Get to work with ease

Health Insurance Coverage from Day 1 free after 6 months

Performance Bonuses Earn more based on your success

Relocation Support Well help you settle in smoothly

Your Day-to-Day :

As a Customer Experience Specialist youll be the first point of contact for customers across various channelsphone email chat and social media. Your mission Deliver top-notch service solve problems and leave customers feeling supported and valued.

Youll :

Help customers with orders questions and tech issues

Engage across multiple communication channels

Tailor your tone and approach to match brand guidelines

Resolve escalations with professionalism and empathy

Log cases and interactions with accuracy and care

Experience in customer support (voice email or chat) is a big plus

Tech-savvy or have troubleshooting experience Even better!

Excellent communication and multitasking skills

Cool under pressure with a positive attitude

Fluent in French and English

Why Join Us

Were not just offering a jobwere offering an adventure. Live and work in one of Europes most beautiful countries develop your career with international brands and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!

Key Skills

Employment Type : Full Time

Experience : years

Vacancy : 1