Customer Experience Specialist (French & English) W/ Relocation to Portugal

BLEDAK; Toulon; Sur place; EUR 13 000 - 16 000; Plein temps

Résumé du poste

An exciting opportunity awaits you as a Bilingual Customer Experience Specialist in sunny Portugal! Join a vibrant team and work with leading brands while enjoying a competitive salary and various perks. This role is perfect for those passionate about delivering exceptional service and solving customer problems. With relocation support and a dynamic work environment, you’ll not only advance your career but also experience life in one of Europe’s most beautiful countries. Take the leap and embrace this rewarding global career opportunity!

Prestations

Meal Allowance

Transport Allowance

Health Insurance

Performance Bonuses

Relocation Support

Qualifications

• Experience in customer support (voice, email, or chat) is a big plus.
• Fluent in French and English.

Responsabilités

• Deliver top-notch service across phone, email, chat, and social media.
• Help customers with orders, questions, and tech issues.

Connaissances

Customer Support Experience

Communication Skills

Multitasking

Tech Savvy

Description du poste

Position: Bilingual Customer Experience Specialist (French & English) WITH Relocation to Portugal

Kickstart your international career in sunny Portugal!

Join a vibrant, supportive team in Lisbon or Porto and work with some of the world's leading brands as a Bilingual Customer Experience Specialist. Whether you're looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

What's in It for You?

1. Competitive Salary: Earn €13,000 to €15,500 per year
2. Meal Allowance: Enjoy delicious meals on us
3. Transport Allowance: Get to work with ease
4. Health Insurance: Coverage from Day 1, free after 6 months
5. Performance Bonuses: Earn more based on your success
6. Relocation Support: We'll help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist, you'll be the first point of contact for customers across various channels—phone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

• Help customers with orders, questions, and tech issues
• Engage across multiple communication channels
• Tailor your tone and approach to match brand guidelines
• Resolve escalations with professionalism and empathy
• Log cases and interactions with accuracy and care

Are You a Great Fit?

• Experience in customer support (voice, email, or chat) is a big plus
• Tech-savvy or troubleshooting experience? Even better!
• Excellent communication and multitasking skills
• Cool under pressure, with a positive attitude
• Fluent in French and English

Why Join Us?

We're not just offering a job—we're offering an adventure. Live and work in one of Europe's most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!