Customer Experience Specialist (French & English) W / Relocation to Portugal

Cross Borders Talents; Paris; Sur place; EUR 13 000 - 16 000; Plein temps

Résumé du poste

Une opportunité passionnante de carrière internationale vous attend en tant que Spécialiste de l'Expérience Client Bilingue à Lisbonne ou Porto. Rejoignez une équipe dynamique, travaillez avec des marques réputées et développez vos compétences dans un environnement axé sur les personnes.

Prestations

Indemnités de repas

Indemnités de transport

Assurance santé

Soutien à la relocalisation

Primes de performance

Qualifications

• Expérience en support client (voix, email ou chat) souhaitée.
• Capacité à travailler sous pression avec une attitude positive.
• Fluide en français et en anglais.

Responsabilités

• Être le premier point de contact pour les clients sur différents canaux.
• Aider les clients avec des commandes, des questions et des problèmes techniques.
• Résoudre les escalades avec professionnalisme et empathie.

Connaissances

Communication

Multitasking

Tech-savvy

Description du poste

Position: Bilingual Customer Experience Specialist (French & English) WITHRelocation to Portugal

Kickstart your international career in sunny Portugal!
Join a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist. Whether youre looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

Whats in It for You?

Competitive Salary Earn 13,000 to 15,500 per year
️ Meal Allowance Enjoy delicious meals on us
Transport Allowance Get to work with ease
️ Health Insurance Coverage from Day 1, free after 6 months
Performance Bonuses Earn more based on your success
Relocation Support Well help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist, youll be the first point of contact for customers across various channelsphone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

You'll:

• Help customers with orders, questions, and tech issues

• Engage across multiple communication channels

• Tailor your tone and approach to match brand guidelines

• Resolve escalations with professionalism and empathy

• Log cases and interactions with accuracy and care

Are You a Great Fit?

️ Experience in customer support (voice, email, or chat) is a big plus
️ Tech-savvy or have troubleshooting experience? Even better!
️ Excellent communication and multitasking skills
️ Cool under pressure, with a positive attitude
️ Fluent in French and English

Why Join Us?

Were not just offering a jobwere offering an adventure. Live and work in one of Europes most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!