Customer Experience Specialist (French & English) W/ Relocation to Portugal

Cross Borders Talents; Lille; Sur place; EUR 13 000 - 16 000; Plein temps

Résumé du poste

A leading company is seeking a Bilingual Customer Experience Specialist for relocation to Portugal. This role offers a competitive salary, relocation support, and a chance to work with top brands in a vibrant environment. Ideal candidates are fluent in French and English, possess strong communication skills, and have a passion for customer service.

Prestations

Meal Allowance

Transport Allowance

Health Insurance

Performance Bonuses

Relocation Support

Qualifications

• Fluent in French and English.
• Experience in customer support (voice, email, or chat) is a plus.
• Tech-savvy or troubleshooting experience is beneficial.

Responsabilités

• Be the first point of contact for customers across various channels.
• Help customers with orders, questions, and technical issues.
• Resolve escalations with professionalism and empathy.

Connaissances

Communication

Multitasking

Problem Solving

Technical Troubleshooting

Description du poste

Customer Experience Specialist (French & English) W/ Relocation to Portugal

Job Opening: Customer Experience Specialist (French & English) W/ Relocation to Portugal

About the Job: Customer Experience Specialist (French & English) W/ Relocation to Portugal

Position: Bilingual Customer Experience Specialist (French & English) WITH Relocation to Portugal

Kickstart your international career in sunny Portugal!
Join a vibrant, supportive team in Lisbon or Porto and work with some of the world's leading brands as a Bilingual Customer Experience Specialist. Whether you're looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

What's in It for You?

Competitive Salary: Earn 13,000 to 15,500 per year
️ Meal Allowance: Enjoy delicious meals on us
Transport Allowance: Get to work with ease
️ Health Insurance: Coverage from Day 1, free after 6 months
Performance Bonuses: Earn more based on your success
Relocation Support: We'll help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist, you'll be the first point of contact for customers across various channels—phone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

You will:

• Help customers with orders, questions, and technical issues
• Engage across multiple communication channels
• Tailor your tone and approach to match brand guidelines
• Resolve escalations with professionalism and empathy
• Log cases and interactions with accuracy and care

️ Experience in customer support (voice, email, or chat) is a big plus
️ Tech-savvy or troubleshooting experience? Even better!
️ Excellent communication and multitasking skills
️ Cool under pressure, with a positive attitude
️ Fluent in French and English

Why Join Us?

We're not just offering a job—we're offering an adventure. Live and work in one of Europe's most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!