Customer Experience Specialist (French & English) W/ Relocation to Portugal

BLEDAK; Clermont-Ferrand; Sur place; EUR 13 000 - 16 000; Plein temps

Résumé du poste

Join a leading company as a Bilingual Customer Experience Specialist in Portugal, where you will deliver exceptional support across multiple channels. This role offers competitive salary, meal allowances, and health insurance from day one, all in a vibrant team environment focused on personal and professional growth.

Prestations

Meal Allowance

Transport Allowance

Health Insurance

Performance Bonuses

Relocation Support

Qualifications

• Fluent in French and English.
• Experience in customer support (voice, email, or chat) is a big plus.
• Tech-savvy or have troubleshooting experience preferred.

Responsabilités

• Act as the first point of contact for customers via phone, email, chat, and social media.
• Deliver top-notch service, solve problems, and log interactions accurately.
• Engage across multiple communication channels while adhering to brand guidelines.

Connaissances

Customer support experience

Communication skills

Multitasking abilities

Description du poste

Position: Bilingual Customer Experience Specialist (French & English) WITHRelocation to Portugal

Kickstart your international career in sunny Portugal!

Join a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist. Whether youre looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

Whats in It for You?

Competitive Salary Earn 13,000 to 15,500 per year

️ Meal Allowance Enjoy delicious meals on us

Transport Allowance Get to work with ease

️ Health Insurance Coverage from Day 1, free after 6 months

Performance Bonuses Earn more based on your success

Relocation Support Well help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist, youll be the first point of contact for customers across various channelsphone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

You'll:

• Help customers with orders, questions, and tech issues
• Engage across multiple communication channels
• Tailor your tone and approach to match brand guidelines
• Resolve escalations with professionalism and empathy
• Log cases and interactions with accuracy and care
  
  
  

Are You a Great Fit?

️ Experience in customer support (voice, email, or chat) is a big plus

️ Tech-savvy or have troubleshooting experience? Even better!

️ Excellent communication and multitasking skills

️ Cool under pressure, with a positive attitude

️ Fluent in French and English

Why Join Us?

Were not just offering a jobwere offering an adventure. Live and work in one of Europes most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!