Customer Experience Specialist

Remote Jobs; France; À distance; EUR 25 000 - 36 000; Plein temps

Résumé du poste

INSPYR Solutions is seeking a Customer Service Representative to handle calls and emails, provide product information, and ensure a high level of customer satisfaction.

The role requires strong communication, multitasking, and data entry within MS Office; experience in customer support is preferred, and a professional demeanor is essential.

Join a team focused on delivering excellent service and accurate records management.

Qualifications

• High school diploma or equivalent required.
• Demonstrated experience in a customer service or support role.
• Advanced communication and interpersonal skills.
• Proven ability to multitask and manage time effectively in a fast-paced environment.

Responsabilités

• Handle incoming customer calls and emails in a professional and timely manner.
• Provide accurate information regarding products and services.
• Resolve customer complaints with patience and a problem-solving attitude.
• Maintain and update customer records in the database.
• Collaborate with internal teams to address and follow up on customer concerns.
• Ensure a high level of customer satisfaction through effective service.

Connaissances

Advanced communication

Interpersonal skills

Multitasking

Time management

Formation

High school diploma or equivalent

Associate or bachelor's degree preferred

Outils

Microsoft Office

Data entry systems

Description du poste

INSPYR Solutions is seeking a Customer Service Representative to handle calls and emails, provide product information, and ensure a high level of customer satisfaction.

The role requires strong communication, multitasking, and data entry within MS Office; experience in customer support is preferred, and a professional demeanor is essential.

Join a team focused on delivering excellent service and accurate records management.