Customer Experience Sales Advisor — French Fluent

Abercrombie & Fitch Spain, SL; Vélizy-Villacoublay; On-site; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Indefinite Contract

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

13th month

Meal Tickets

Training and Development

Career Advancement

Global Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, assist customers, and maintain a well-presented environment at our Vélizy-Villacoublay location in France.

You will engage shoppers, offer styling guidance, and help ensure a welcoming atmosphere across categories. Responsibilities include replenishing products, keeping the sales floor organized, processing purchases and returns, and supporting online orders via in-store pickup and ship-from-store.

Qualifications

• Fluent In French
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, assist customers, and maintain a well-presented environment at our Vélizy-Villacoublay location in France.

You will engage shoppers, offer styling guidance, and help ensure a welcoming atmosphere across categories. Responsibilities include replenishing products, keeping the sales floor organized, processing purchases and returns, and supporting online orders via in-store pickup and ship-from-store.