Customer Experience Manager - France

JR France; Paris; Sur place; EUR 40 000 - 70 000; Plein temps

Résumé du poste

Une entreprise innovante dans le secteur des véhicules électriques recherche un Customer Experience Manager. Ce rôle implique de travailler avec une équipe diverse et d'être au coeur de la stratégie client en Europe, avec une forte orientation vers la diversité et l'inclusion.

Prestations

Package salarial attractif avec pension

Possibilité de prime

Environnement de travail inclusif et diversifié

Qualifications

• Expérience dans un rôle connecté à l'expérience client.
• Capacité d'adaptation dans un environnement dynamique.

Responsabilités

• Gérer les interactions avec les clients pour optimiser leur expérience.
• Collaborer avec les équipes internes pour améliorer les services.

Connaissances

Capacité à travailler en équipe

Expérience en gestion de la relation client

Description du poste

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Customer Experience Manager - France, paris

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Client:

XPENG

Location:

paris, France

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

96699152425444966432761

Job Views:

1

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

Intelligently Moving Your World

XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm.

Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility.

Why should you be part of our success story?

XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions.

Qualifications

XPENG offers:

• An interesting, unique and very varied job at XPENG
• A job with an incredibly large contact surface both internally and externally
• An attractive salary package incl. pension and with the possibility of a bonus
• To be involved in the growth of an existing EV brand in Europe

Next steps:

To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further.

As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register.

We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team.

Our Commitment to Diversity and Inclusion:

At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.