Customer & Commercial Excellence Senior Specialist - Remote Sales EMEA

Boston Scientific Gruppe; Île-de-France; À distance; EUR 60 000 - 100 000; Plein temps

Résumé du poste

An established industry player is seeking a Customer & Commercial Excellence Senior Specialist to drive transformation in Remote Sales across EMEA. This role is pivotal in enhancing customer experience through digital solutions and effective change management. You will lead initiatives that optimize processes and develop new capabilities, ensuring the successful integration of global strategies. Join a dynamic team in a fast-growing, innovative environment where your contributions will directly impact the future of healthcare solutions. If you are ready to take on a leadership role in a collaborative and inspiring atmosphere, this opportunity is for you.

Prestations

Working in an international environment

Inspirational colleagues

Fast-growing innovative environment

Qualifications

• 5+ years in a similar role with strong leadership and analytical skills.
• Experience in a highly matricial organization with CRM tools.

Responsabilités

• Lead projects to implement new processes and tools for Remote Sales.
• Optimize processes and develop capabilities within the organization.

Connaissances

Leadership without authority

Strong communication skills

Analytical skills

CRM experience

Project management

Interpersonal skills

Outils

Sales cloud

Business Information Systems

Description du poste

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Customer & Commercial Excellence Senior Specialist - Remote Sales EMEA

Onsite Location(s):

Île-de-France, France

Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year.

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 48,000 colleagues around the world.

Location: This role is to be located in one of our hubs France -Voisin le Bretonneux, Italy -Milan, Spain -Madrid, UK - Hemel-Hampstead, Germany - Dusseldorf, Netherlands - Kerkrade, Poland - Warsaw.

About the role

The purpose of the Customer & Commercial Excellence Senior Specialist – Remote Sales EMEA role is to be a “change management agent” by supporting the transformation of the Remote Sales program in EMEA towards a digitally differentiated sales force. This role involves coordinating the implementation of tools, processes, and solutions to enhance customer experience and remote selling capabilities. It also includes preparing and managing change to help the Remote Sales team adopt new behaviours.

Your Responsibilities will include:

• Act as a business leader in projects, implementing new processes and tools within the organization and creating associated programs to develop them.
• Continuously improve & optimize our processes and develop new capabilities.
• Partner with the CoE to optimize processes and ensure successful integration of EMEA/Global initiatives.
• Take the lead on developing our RS digital roadmap.
• Capture VOC from both external and internal parties and work together with cluster RS managers on execution.
• Identify reporting needs, facilitate the design of dashboards and support rollout and adoption in the Remote Sales team.
• Work with analysts and FP&A to support key commercial processes like territory and target setting, StratPlan and ad hoc analysis.
• Provide insights and data to the RS EMEA team to help decision-making and business cases for change.

What are we looking for in you?

• At least 5 years in a similar role
• Leadership without authority
• Experience working in a highly matricial organization
• Strong communication, interpersonal and relationship-building skills
• Ability to lead projects
• Strong analytical skills
• Direct CRM experience, preferably in Sales cloud, and other relevant tools for Remote Sales organizations
• Excellent understanding of the Commercial function, preferably in the Medical Device industry
• Previous exposure to a Remote Sales environment would be a plus
• Good understanding of business Information and Reporting Systems

What we can offer to you:

• Working in an international environment
• Inspirational colleagues & culture
• Fast Growing and innovative environment

Boston Scientific is dedicated to transforming lives. Give your career a new direction and join us!

Requisition ID:605388

Job Segment: Medical Device, CRM, Change Management, Healthcare, Technology, Management