Customer Care FH

Description de poste

About the Role :

• Manage existing base of partners - driving incremental revenue, developing solution competency, and enabling program compliance.
• Direct the recruitment and engagement efforts of new partners as needed to support company initiatives and reach defined performance metrics.
• Design, propose, implement, and execute enablement and promotional programs to drive sales success within region.
• Build and execute Territory plans for both focus partners and select emerging partners in region.
• Lead facilitator for communication between partners and Trellix.
• Help facilitate resources from Region and Corporate for partners.
• Conduct quarterly business reviews, both internally and externally.
• Drive product marketing, and demand generation activities with partners to accompany products/solutions on partner’s website, seminars, and tradeshows.
• Proactively communicate with region staff on Channel pipeline and forecasts.
• Monitor, assess and report on a continual basis, the security vendor competitive situation within the channel partners in the region.
• Represent the company channel in region and evangelize our mission and purpose both internally and externally.
• Should be able to communicate clearly and concisely through all available means of communication.
• Daily objectives should include the following: Innovation, Customer Obsession, Sense of Urgency, Collaboration, and Community.

About you:

• 5+ years of Sales and Channel Sales experience working with local, regional, and national partners/Distributors in the computer networking & security space.
• Outstanding Presentation, Written and Verbal Communication Skills.
• Strong understanding of the Channel ecosystem – roles of VARs, National Solution Providers, System Integrators, and Distributors.
• Proven, existing, and positive relationships through the region within this ecosystem of partners is a requirement.
• Proven record of consistent over-achievement in quota-bearing roles.
• Proven track record of working effectively with Cross-functional teams, both internally and externally.

Additional information:

• Strong technical knowledge with a broad range of security and networking technologies.
• Must have both the sales skills and technical knowledge to make presentations and lead customer discussions to advance the sales process.
• Ability to develop relationships and work extensively at the executive level.
• Provide accurate forecasting to Reporting Manager regularly.
• Ability to self-motivate, multi-task, and work independently or within a team.
• Strong leadership skills.
• Direct interaction with the Customers, Partners, Marketing, Peers, and Corporate team will comprise a major portion of this assignment.

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours, and family-friendly benefits to all of our employees:

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.