Customer Aircraft Definition: IT Operations Manager M/F

airbus; Toulouse; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading company in the aerospace sector is seeking an IT Operations Leader for their Customer Aircraft Definition team in Toulouse. The role involves critical responsibilities in managing operations, supporting customer orders, and addressing complex technical issues. Successful candidates will enjoy innovative work arrangements, competitive financial rewards, and professional development opportunities.

Prestations

Attractive salary and profit sharing

Extra days off for special occasions

Complementary health coverage

Upskilling opportunities with 10,000+ e-learning courses

Flexible working arrangements

Qualifications

• Experience in IT Operations.
• Understanding of IS/IT Architecture.
• Ability to solve complex technical problems.

Responsabilités

• Manage alerts and crises and drumbeat incident resolution.
• Monitor service performance and maintain CMDB.
• Participate in analyzing technological requirements.

Connaissances

Problem solving

Customer focus

Team player

Outils

SPLUNK

NodeJS

Angular

Description du poste

Social network you want to login/join with:

Customer Aircraft Definition: IT Operations Manager M/F, Toulouse

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Client:

Location:

Toulouse, France

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6fc32130823a

Job Views:

4

Posted:

03.07.2025

Expiry Date:

17.08.2025

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Job Description:

Airbus Commercial Aircraft is looking for an IT Operations Leader (f/m) to join our Customer Aircraft Definition Digital Product team, based in Toulouse, France.

You will be part of a team developing solutions to support the fulfillment of customer order and definition activities. As part of the Customer A/C Definition team, you will be involved in all activities aiming at securing the deployment and operations of all product solutions.

Your working environment:

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!

How we care for you:

Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.

Work / Life Balance: Extra days off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.

Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.

Individual development: Great upskilling opportunities and development prospects with unlimited access to +10,000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Support team to ensure operations for Definition applications.

Participate in analyzing the technological requirements for applications in the landscape of the Definition within the project.

Manage alerts and crises / Drumbeat incident resolution / Follow post-mortem.

Monitor service performance / Show metrics about weaknesses / E2E Monitoring of the run / Maintain CMDB.

Manage technical obsolescence of all the products.

Required Technical Skills

- Good understanding of IS/IT Architecture and knowledge of Airbus IM technical constraints and processes.

- Ability to solve complex technical problems, diagnose failures, and propose suitable solutions.

- Understanding of security constraints at application and infrastructure levels.

- Understanding of IAM.

- Experience in IT Operations.

Nice to have Technical Skills

- Experience in using SPLUNK is a plus.

- Coding experience - Knowledge in NodeJS, Angular is a plus.

Soft Skills

- Team player with interpersonal skills and customer focus.

- Problem solving & proactive mindset and well self-organized.

- Openness and curiosity.

- Ability to work in a SaFe and Agile environment.

Note: Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

Take your career to a new level and apply now!

This job requires awareness of potential compliance risks and a commitment to act with integrity, as the foundation for the company's success, reputation, and sustainable growth.