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Custom Recruitment Coordinator (French speaking) - Remote, Lyon
Client: M3EU
Location: Lyon, France
Job Category: Other
EU work permit required: Yes
Job Reference: bc0506a8eb91
Job Views: 2
Posted: 30.05.2025
Expiry Date: 14.07.2025
Job Description
The Custom Recruitment Coordinator is responsible for optimising the utilisation and performance of the Med Planet panel, ensuring Quantitative and Qualitative projects are delivered within the provided budget and timelines.
It is the responsibility of the Custom Recruitment Coordinator to identify and deploy custom recruitment solutions to maximise the successful delivery of qualitative and quantitative projects for Med Planet and cross-divisional projects where M3 MR group companies are accessing the Med Planet Panel.
Essential Duties and Responsibilities:
- Design and execute multichannel recruitment methodologies for allocated projects, including email campaigns, cold calling, desk research, text messages, online advertisements, referral schemes, forums, blogs, patient groups, associations, and social media.
- Attend IKO and project-related meetings with project managers and share notes on the agreed plan of action.
- Call, schedule, confirm, and rescreen respondents recruited for qualitative studies.
- Send confirmation letters and consent forms, and follow up as needed to collect materials.
- Achieve daily call and strike rate targets.
- Review projects regularly and inform project managers when internal sampling strategies are exhausted.
- Monitor project performance and ensure recruitment plans are executed within client timelines.
- Plan, organise, and implement project and panel recruitment solutions to maximise internal resources, reduce outsourcing costs, and ensure timely delivery.
- Analyze and evaluate recruitment tactics post-implementation to improve results.
- Provide feedback on project feasibility based on market intelligence gathered from respondents.
- Support respondents professionally via telephone and email/support tickets.
- Handle administrative tasks related to fieldwork recruitment, such as distributing and collecting survey materials.
- Investigate, troubleshoot, and handle enquiries and complaints across multiple systems, providing solutions and alternatives.
- Handle all enquiries following company policies regarding outcomes, resolution times, and communication standards.
- Participate in panel building activities aligned with business needs.
Qualifications
Education and Training Required:
Bachelor’s degree or equivalent.
Minimum Experience:
- Desirable: 1 year of experience in healthcare market research fieldwork recruitment.
Knowledge, Skills, Abilities:
- Fluent in French and English.
- Excellent written and verbal communication skills, with strong grammar in both languages.
- Proficient in Microsoft Office (Excel) and quick to learn new technologies/software.
- Basic math skills, including calculating incidence rates, response rates, and profit.
- Interest or experience in healthcare.
- Strong critical thinking and proactive troubleshooting skills.
- Ability to work independently and in teams to meet objectives.
- Self-motivated with good task prioritization.
- Exceptional time management, organization, attention to detail, and multitasking skills.
Additional Information
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