CRM Implementation Specialist - Automotive CRM

TN France; Boulogne-Billancourt; Sur place; EUR 40 000 - 70 000; Plein temps

Résumé du poste

An innovative firm is seeking a CRM Implementation Specialist to join their dynamic team in Paris. This exciting role involves supporting and customizing CRM software for the automotive sector, ensuring seamless integration and user training. The ideal candidate will have a strong background in CRM implementation, excellent documentation skills, and the ability to work collaboratively with clients and remote teams. If you're detail-oriented and passionate about driving successful project outcomes, this opportunity is perfect for you.

Qualifications

• 4-6 years of IT experience with at least 3 years in CRM implementation.
• Excellent project documentation and communication skills.

Responsabilités

• Understand client requirements and generate project documentation.
• Provide ongoing support to CRM platform users and conduct testing.

Connaissances

CRM Implementation

Project Documentation

Data Loading

Problem-Solving

Communication Skills

Formation

Bachelor's in Computer Science

Master's in Computer Science

Outils

Salesforce

Microsoft Office

Description du poste

Social network you want to login/join with:

col-narrow-left

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

b2c9ef90ea39

Job Views:

2

Posted:

03.05.2025

Expiry Date:

17.06.2025

col-wide

Job Description:

DESCRIPTION DU POSTE

CRM Implementation Specialist - Automotive CRM
izmocars
Paris, Ile-de-France, France

izmocars is a leading provider of automotive solutions globally, with operations in North America, Europe, and Asia. Our clients include OEMs, large dealer groups, rental car companies, and leading online portals. We are expanding rapidly and looking for dynamic professionals for our Paris office.

We are currently seeking a CRM Implementation Specialist. This role requires understanding client requirements, translating them into technical documentation, and collaborating with the technical team for project implementation. The candidate must have experience working with remote teams and be bilingual in French and English.

Primary Function

This role focuses on supporting and customizing CRM software for Automotive Parts Distribution, involving production support, documentation, process development, integration, testing, training, and deployment.

Duties and Responsibilities

• Work with clients to understand requirements and generate project requirement documents
• Create and communicate detailed requirements and solution proposals
• Provide ongoing support to CRM platform users
• Strong data loading experience
• Conduct functional testing and support applications in production
• Create documentation for new and changed processes
• Assist project manager with status reporting and milestone tracking
• Coordinate project activities across team members
• Provide post-implementation support and user training

Qualifications & Experience

• Bachelor’s or Master’s in Computer Science or related field
• 4-6 years of IT experience with at least 3 years in CRM implementation
• Excellent project documentation skills
• Experience with industry-recognized CRM platforms like Salesforce
• Experience documenting current and future process diagrams
• Strong Microsoft Office skills
• Detail-oriented with proactive problem-solving skills
• Excellent written and verbal communication skills
• Self-managed and ambitious candidates preferred