Credit Operations Lead — Build First‑Line Financing

Pennylane; Paris; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Vacation days 25

Equity

Home workspace budget

Gym access

Apple equipment

Remote-friendly in Europe

Company events

Job summary

Pennylanes is seeking a Credit Operations Lead to build and launch our first-line credit operations for the future financing activity. You will translate the credit policy into executable decisions, implement controlled workflows, and establish auditable outcomes, initially covering origination, manual reviews, and portfolio monitoring.

Based in Paris with partial remote options, you will scale the operating model, tooling and team as volumes grow, collaborating closely with Risk, Product and

Qualifications

• Significant experience in credit or underwriting operations within a regulated financial-services environment.
• Experience managing operational quality, SLAs and capacity, with direct team leadership or a strong player-coach track record.
• Strong understanding of first-line credit operations and the respective responsibilities of Operations and Risk.
• Fluent French and English are mandatory.

Responsibilities

• Own the end-to-end execution of credit origination, including manual reviews, decisions within the delegated first-line mandate, exception handling and escalation to Risk.
• Build the credit operating model, including procedures, decision trees, delegated authorities, first-line controls, operational KPIs and escalation paths.
• Own first-line operational monitoring of the active book, including repayment incidents, early-warning signals and the follow-up actions required by the credit policy.
• Build the operational relationship with the financing partner, with clear responsibilities, service levels and escalation processes for servicing, disbursement and collection incidents.

Job description

Pennylanes is seeking a Credit Operations Lead to build and launch our first-line credit operations for the future financing activity. You will translate the credit policy into executable decisions, implement controlled workflows, and establish auditable outcomes, initially covering origination, manual reviews, and portfolio monitoring.

Based in Paris with partial remote options, you will scale the operating model, tooling and team as volumes grow, collaborating closely with Risk, Product and