Coordinator, Groups Europe

The Leading Hotels of the World; France; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A luxury hotel management company based in Paris is looking for a proactive Coordinator to support its European Groups team, focusing on the French and German markets. The successful candidate will manage inquiries, event planning, and liaise effectively with various stakeholders. Ideal candidates should possess a hospitality background, excellent communication skills, and the ability to handle multiple tasks. Opportunities for professional growth exist within this esteemed organization.

Prestations

Dynamic team environment

Full responsibility of projects

Qualifications

• Fluent in English, both verbal and written.
• Ability to multi-task under tight deadlines.
• Interest in learning and exploring new business opportunities.

Responsabilités

• Support the European groups team.
• Manage hotelier interactions and event planning.
• Liaise with Managers for smooth handling of inquiries.

Connaissances

Excellent communication skills

Negotiation skills

Organizational skills

Cultural sensitivity

Proficient in MS-Office

Formation

Hotel Apprenticeship or Bachelor in Hospitality

Outils

Salesforce.com

Description du poste

The Leading Hotels of the World is looking for a proactive, detail-oriented Coordinator to support our European Groups team, with a special focus on the French and German markets based in Paris. This is an exciting opportunity to work in a dynamic and international sales environment, contributing directly to the success of one of the world's most prestigious luxury hospitality brands.

Responsibilities:

• Support for the European groups team
• Handles day to day office work and follow up in an effective and timely manner
• Manages the groups diary for hotelier meetings
• Manages the hotelier interaction for promotions, offers
• Manages the creation of setting up events, managing follow ups, client guest lists, event planning from start to finish
• Manages processes and acts as main point of contact from initial lead / brief to final consumption and follow up for Europe groups team
• Adhere to set standards and 24-hour response time
• Managing the database via Salesforce and timely reports according to EMEA Sales standards
• Liaises with relevant Managers / Directors, to ensure a smooth as possible and thus successful handling of any inquiry
• Runs and files statistic reports on all groups handled with regards to status, revenue, production etc.
• Supporting the groups team in creation and planning of webinars and presentations

Other responsibilities include, but are not limited to:

• Supporting the Sales Team with conducting client research and acquisition when appropriate
• Representing the brand and member hotels as well as the LHW business principles and values at various events, including trade fairs, LHW road shows and showcases
• Partaking in and/or running projects as and when necessary

Required Skills:

• Hotel Apprenticeship, Bachelor or Diploma in Hospitality or Tourism Management. Previous working experience within the luxury hospitality is a plus
• Excellent communication skills, verbal and written with fluent English
• Excellent listening, negotiation, and facilitation skills
• Quantitative and prioritization skills, plus outstanding organization skills with attention to detail
• Ability to multi-task and work on multiple accounts and requests effectively
• Cultural sensitivity, internationally minded
• Work under a high workload and tight deadline
• Proficient in MS-Office, particular Word, and Excel, as well as Salesforce.com experience (advantage but not essential)
• Flexible team player with excellent interpersonal skills
• Interest to learn and explore new business opportunities

We offer:

• Working in a dynamic, motivated and target oriented team environment
• To join a company that is setting the highest standards within the luxury hotel industry and to be part of its success through your contribution
• Full responsibility of projects

About The Leading Hotels of the World, Ltd. (LHW)

Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon. The LHW community is filled with exceptional individuals, united by a passion for the surprising discoveries and details that come with every experience. Headquartered in New York City, the company maintains offices in 20 cities around the globe.

LHW is committed to offering employees the opportunity to be inspired, grow professionally, and expand horizons as part of a passionate, service-oriented, and collaborative culture.

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