Coordinator Client Relationship Management EU

TÜV SÜD America; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An established industry player is seeking a Sales Operations Assistant to enhance client service and support account managers. This dynamic role involves generating reports, maintaining CRM data, and assisting with proposals and presentations. The ideal candidate will possess excellent computer skills, strong communication abilities, and a proactive approach to tasks. Join a forward-thinking team that values creativity and collaboration, where your contributions will significantly impact the sales process and client relationships. If you are motivated and detail-oriented, this opportunity is perfect for you!

Qualifications

• Proven experience as a Business/Management Assistant or equivalent.
• Strong CRM experience is a plus.

Responsabilités

• Generate reports from CRM and maintain sales data entries.
• Support account managers with proposals and presentations.
• Assist with event planning and administrative tasks.

Connaissances

Excellent computer skills

Verbal communication

Written communication

Multi-tasking

Organizational skills

Attention to detail

Proactive and motivated

Formation

Business/Management Assistant experience

CRM experience

Outils

Excel

Word

PowerPoint

Power BI

PDF management

Description du poste

Position Summary:

This role reports to and works very closely with the Principle Consulting Lead EMEA & APAC and all Client/Account Executives domestically and internationally. The Sales Operations Assistant must provide superior client service by identifying client and prospect needs in support of CE’s and AE’s and following through to completion while keeping all parties informed throughout the process.

Responsibilities:

1. Responsible for generating reports from Proposal Log/CRM – Bowler, Significant Wins, YTD Bookings Data, Project Services, Arc Flash, and Accepted Sales for Marketing department.
2. Responsible for Prop Log/CRM sales data entries and updates.
3. Responsible for Client Relationship Team Funnel data entries and updates.
4. Responsible for CRM data entries of sales and account information.
5. Responsible for Client Reference Log data entries and updates.
6. Support account managers in initiating and completing requests for proposals (RFP), presentations, and stewardship reports plus reconciliations.
7. EDA entry and GRIPPS setup (new, renewal, carryover).
8. Prepare contract/ Addendum/ Appendix A.
9. Support TNE billing, tracking, and invoice requests.
10. Maintain internal communication documents.
11. Update and keep track of various sales/ account management documents.
12. Assist in the development and proofreading of GRC client and external presentations/ proposals.
13. Update/ Assist with Brand Refresh on Marketing Materials, Sample Reports, Sales Tools, etc.
14. Assist with event planning and execution such as invitations, keeping track of RSVPs, and post-event follow-up.
15. Research companies and obtain information to support the sales process.
16. Participate in various projects, as needed.
17. All other administrative support as needed.
18. Understand GRC internal systems and applications.

Qualifications

Education and Experience:

• Proven Business/Management Assistant related experience, or equivalent experience.
• CRM experience a plus.

Specific Skills, Knowledge and Abilities:

• Excellent computer skills in Excel, Word, PowerPoint, Paint/ Picture Manager, PDF, Power BI.
• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to understand RFP requirements for preparation of pricing, proposal, and presentation documents.
• Motivated – energetic, proactive, creative self-starter, and a team player with integrity.
• Confident – able to take a task and complete it using good judgment and sound reasoning.
• Accurate and attentive to details.
• Reliable – able to work independently and collaboratively.
• Excellent organizational skills.

Additional Information

Equal Opportunity Employer – Disability and Veteran

TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.

For more information on applicable equal employment regulations, please refer to the following: Labor Law 2025