Consultant - Pricing Software Implementation

Syncron; Paris; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading SaaS firm in Paris is seeking a Pricing Software Implementation Consultant to join their Customer Excellence team. The role involves designing business processes, setting up solutions for customers, and supporting user adoption. The ideal candidate has 2+ years of experience in software implementations, is fluent in English, and is passionate about leveraging technology for business success.

Qualifications

• Minimum of 2+ years experience in enterprise software implementations.
• Interest in using IT to achieve business objectives.
• Ability to document customer requirements.

Responsabilités

• Design and document end-to-end business processes.
• Set up Syncron's solutions for customer value.
• Support end-user adoption during UAT testing.

Connaissances

Enterprise software implementations

Basic SQL queries

Customer needs understanding

Fluent English skills

Description du poste

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:

• Supply Chain optimization,
• Pricing strategy,
• Service Fulfillment (e.g., warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in the US, UK, Germany, France, Italy, Japan, Poland, India, and group headquarters in Sweden.

We believe that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

We are proud to serve world-leading organizations such as JCB, Kubota, Electrolux, Toyota, Renault, and Hitachi.

About the role

We are seeking an ambitious Pricing Software Implementation Consultant to join our fast-growing Customer Excellence / Expert Services team. As a Consultant, you will advise our customers on transforming their service and after-sales business into a competitive advantage.

What would you do?

1. Design and document end-to-end business processes based on Syncron’s best practices and standard software solutions.
2. Set up Syncron’s solutions to enable customer value, in collaboration with the Solution Architect.
3. Configure, test, and optimize business parameters for the best solution fit.
4. Support end-user adoption of the Syncron solution during UAT testing and provide Super User Training.
5. Collaborate with Product Management to improve Syncron solutions.

Who you are / What we expect:

• Minimum of 2+ years experience in enterprise software implementations, preferably in Aftermarket or Pricing solutions.
• Interest in leveraging Information Technology to achieve business objectives.
• Ability to understand and write basic SQL queries.
• Accountability for customer needs and commitment to delivering excellent results.
• Ability to understand and document customer requirements.
• Fluent English skills, both written and spoken.

The icing on the cake:

• Experience building business solutions based on standard software.
• Strong experience in the after-sales domain.

Interested but unsure if you meet all the requirements? Apply anyway! Syncron values diversity and welcomes candidates from non-traditional backgrounds. We believe in transferable skills and shared passion for success!

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