Conseiller vente pièces détachées H/F

FAYAT METAL; Parthenay; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

Une entreprise spécialisée en équipements de levage recherche un Conseiller vente pièces détachées pour un contrat temporaire de 8 mois à Parthenay. Les responsabilités incluent la réception et la gestion des pièces, la préparation des commandes et la gestion des plaintes clients. Le poste offre une évolution potentielle vers un poste permanent de conseiller en pièces détachées. Une expérience en logistique est un atout.

Qualifications

• Expérience en logistique ou gestion de stock.
• Capacité à travailler en équipe et à communiquer efficacement.
• Compétences en service client appréciées.

Responsabilités

• Réception et vérification des marchandises.
• Préparation et conditionnement des commandes.
• Gestion des devis et des documents de vente.

Connaissances

Vérification de la qualité

Stockage des produits

Préparation des commandes

Gestion des plaintes clients

Outils

G

M

SAM

Kardex

Description du poste

Conseiller vente pièces détachées H/F, Parthenay

A propos de l'entreprise :

Rejoignez l'aventure Fayat Métal ! Part of the first independent French construction group, we specialize in lifting and handling equipment and metal constructions. Our 11 human-sized companies foster a stimulating and supportive work environment, encouraging collective and individual success. ADC FAYAT GROUP is a leader in lifting and handling equipment, manufacturing and installing cranes, gantries, hoists, and lifting tables in France and internationally. We offer customized solutions designed and made in France, combining our expertise with metal construction activities. Based in Parthenay with a network of 10 agencies across France, we serve clients in various sectors, including major projects like the Chantiers de l'Atlantique and the JM Distillery in Martinique. Our turnover exceeds €50 million, and we employ 260 staff members committed to a shared vision of sustainable development.

A propos du poste :

We are looking for a logistician to replace our Parts and Support Modernization Manager. The initial contract is for 8 months, with a quick start. This position has the potential to evolve into a permanent sales advisor role for spare parts after the replacement period. Your daily tasks will include:

• Receiving raw materials, articles, and finished products according to procedures.
• Checking the quality and quantity of delivered goods using supplier delivery notes.
• Storing raw materials, articles, and finished products in designated stock locations following procedures.
• Preparing and grouping orders for clients and agencies using systems like G, M, SAM, Kardex.
• Verifying the quality, quantity, and conformity of prepared goods to ensure customer satisfaction and operational continuity.
• Packaging products for shipment.

Once familiar with the products, you may advance to a sales advisor role for spare parts. Your responsibilities would then include:

• Preparing spare parts quotes.
• Creating all necessary documents for sales, complying with client requests and legal obligations (order acknowledgments, manufacturing orders, supplier orders, delivery notes, invoices).
• Monitoring procurement in relation to customer orders.
• Handling and following up on customer complaints and disputes.
• Tracking quotes and making follow-up calls.
• Assisting in analyzing service performance indicators and proposing improvements.
• Recording and archiving all relevant information for the department's operation.

You will benefit from a handover period based on your start date.