Conseiller en immobilier H / F

Valérie Brun Immobilier PARIS; Paris; Sur place; EUR 45 000 - 80 000; Plein temps

Résumé du poste

Une entreprise innovante recherche un Responsable de Projet Senior pour diriger des projets d'implémentation et offrir un service client exceptionnel. Dans ce rôle, vous collaborerez avec des clients variés, en définissant des processus commerciaux et en facilitant le changement organisationnel. Vous aurez l'opportunité de travailler dans un environnement inclusif et dynamique, où votre expertise en gestion de projet et votre capacité à résoudre des problèmes seront mises à profit. Rejoignez une équipe passionnée qui aide les entreprises à transformer le monde grâce à la puissance du talent. Si vous êtes prêt à faire la différence, cette opportunité est faite pour vous.

Qualifications

• Expérience significative en gestion de projet logiciel, avec un accent sur la satisfaction client.
• Compétences en communication efficaces avec les parties prenantes et l'équipe.

Responsabilités

• Diriger des projets d'implémentation et de services professionnels pour les clients.
• Assurer un service client exceptionnel et gérer les attentes des parties prenantes.

Connaissances

Gestion de projet

Communication verbale et écrite

Analyse stratégique

Résolution de problèmes créative

Satisfaction client

Formation

5 ans d'expérience en gestion de projet logiciel

Compétence en anglais et français

Outils

iCIMS

SaaS

Description du poste

Description de poste

Job Overview: As a Sr. Project Manager, you will work directly with our customers, building positive relationships through a consistent and driven dedication to client satisfaction. You will strategically define business processes, lead various implementation projects, be responsible for iCIMS project team members, and facilitate organizational change for clients.

About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.

Responsibilities

1. Delivers exceptional customer service to all Clients (clients, vendors, and internal resources).
2. Leads Implementation and Professional Services Projects of new and existing iCIMS Customers.
3. Leads Implementation projects of the largest and most complex variety.
4. Confirms initial Statement of Work (SOW) and partners with cross-functional teams to adjust as necessary.
5. Assists with the development and management of project scope, issues, and customer concerns while continually setting client expectations.
6. Responsibilities may include setting of optimization strategy, supporting multi-phase roll-outs, and handling of complex data migrations and integrations (HRIS, Background, Assessment, and others).
7. Support various Data Connections between iCIMS and 3rd party vendors (via CSV, XML, Web Services API methods).
8. Excellent verbal and written communication skills, including the ability to communicate effectively with team members, stakeholders, and senior management.
9. Experience in managing stakeholders' expectations, conducting meetings, and delivering presentations.

Qualifications

1. Minimum of 5 years of experience in software project management.
2. Business proficiency in both English and French.
3. Ability to effectively partner with customers across many industries, at all levels of a client's organization, while providing a high level of customer service.
4. Proven ability to influence cross-functional partners and upper management to impact decision-making.
5. Understanding of SaaS and the fundamentals, processes, and terminology of HR Tech and Recruiting functions.
6. Ability to identify systems requirements, define support procedures, and implement practical business solutions under multiple deadlines.
7. Strategic analysis / creative problem-solving and business judgment.

Preferred

1. Experience in Software Development or Technical Support preferred.
2. TA / HR Tech experience preferred.
3. Prince2 certification or other industry-specific certifications preferred.

EEO Statement

iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics.