Conseiller De Vente | Paris

Thom Browne, Inc.; Paris; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

Thom Browne, a leading luxury brand, seeks an experienced retail professional with a strong background in customer service and sales. The role involves maintaining exceptional client relationships while exceeding sales targets. Candidates should be fluent in English and French, highly organized, and passionate about luxury retail. A competitive salary and comprehensive benefits are offered.

Prestations

Highly competitive pay

Comprehensive benefits package

Company uniform

Diverse and inclusive working environment

Career progression and development programs

Qualifications

• Minimum 3 years’ experience in luxury retail or luxury customer service.
• Fluent in English and French; other languages a plus.
• Strong interpersonal skills, self-motivated and organized.

Responsabilités

• Achieve and exceed sales plans monthly and quarterly.
• Provide exceptional customer service and build strong client relationships.
• Maintain inventory awareness and assist in stock management.

Connaissances

Client relationship management

Product knowledge

Selling techniques

Effective communication

Description du poste

ABOUT US

Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.

THE ROLE:

• Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
• Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
• Maintain exceptional product knowledge, brand awareness.
• Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
• Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
• Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
• Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner,
• Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.

THE IDEAL CANDIDATE:

• Minimum 3 year’s experience in luxury retail or luxury customer service environment.
• Fluency in English and French is a must. Any other language is a plus.
• Ability to source prospective clients from existing sphere of influence
• Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
• Passionate representative of the Thom Browne world.
• Highly organized, self-motivated with strong interpersonal skills.
• Confident, professional, comfortable working autonomously; strong communication both written and verbal. Entrepreneurial.

WHAT WE OFFER YOU

• Highly competitive pay
• Comprehensive benefits package
• Company uniform
• Diverse and inclusive working environment
• Career progression and development programs