Conseiller de Vente (Brand Representative) - Westfield Euralille, Hollister

Abercrombie & Fitch Spain, SL; Lille; On-site; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Indefinite Contract or Definite合同

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

13th month as of 1 year of seniority

Meal Tickets as of 3 months of seniori

Training and Development

Opportunities for Career Advancement

A Global Team of People Who'll Celebr

*pending completion of 60 day probati

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Lille to bring the store experience to life by engaging customers and maintaining a welcoming environment. You will help customers find what they need and support omni-channel actions, including online orders.

The role emphasizes outstanding customer service, reliability, and ability to thrive in a dynamic retail setting with a focus on presentation and teamwork.

Qualifications

• Fluent in French.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges efficiently at the cash wrap.
• Support Save the Sale orders, in-store pick-up, and ship-from-store orders for online orders.

Skills

Fluent in French

Welcoming customer experience

Dynamic environment adaptability

Organizational skills

Reliability and attendance

Job description

Job Description:

Our Brand Representatives bring our store experience to life-engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You'll Do:

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Fluent In French
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You'll Get

• Paid Time Off
• Indefinite Contract* or Definite Contract
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• 13th month as of 1 year of seniority
• Meal Tickets as of 3 months of seniority (when worktime>6h)
• Training and Development
• Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU
• *pending completion of 60 day probationary period

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

The full time starting rate for this position is EUR 22,404.84 annually (i.e., the full time recruiting pay range for this position is EUR 22,404.84 - EUR 22,404.84 annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full-time equivalent hours are 35 per week.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.