Conseiller de Vente (Brand Representative) - Docks 76, Hollister

Abercrombie & Fitch Spain, SL; Rouen; Sur place; EUR 20 000 - 25 000; Plein temps

Avantages offerts par ce poste

Merchandise Discount

Paid Time Off

Medical, Dental and Vision Insurance

Life and Disability Insurance

13th Month Bonus

Meal Tickets

Training & Development

Career Advancement

Résumé du poste

Abercrombie & Fitch Co. is seeking a Brand Representative in Rouen to deliver an engaging store experience, helping customers find what they need and maintaining an appealing environment.

You will greet shoppers warmly and provide styling guidance across categories, contributing to a welcoming brand atmosphere. The role focuses on delivering exceptional service, supporting both in-store and online orders, and upholding presentation standards while partnering with the team to meet sales goals.

Qualifications

• Fluent in French required; able to create a welcoming customer experience.
• Comfort working in a dynamic environment balancing customer engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliable with consistent attendance.

Responsabilités

• Provide warm, welcoming service and assist customers with styling guidance across categories.
• Maintain a clean, organized sales floor and support product replenishment.
• Process purchases, returns, and exchanges accurately at cash wrap.
• Support online orders and omni-channel tasks including in-store pickup and ship-from-store.

Connaissances

Fluent in French

Customer service

Cashier experience

Sales support

Omnichannel experience

Description du poste

Job Description:

Our Brand Representatives bring our store experience to life-engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You'll Do:

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Fluent In French
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You'll Get

• Paid Time Off
• Indefinite Contract* or Definite Contract
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• 13th month as of 1 year of seniority
• Meal Tickets as of 3 months of seniority (when worktime>6h)
• Training and Development
• Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU
• *pending completion of 60 day probationary period

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

The full time starting rate for this position is EUR 22,404.84 annually (i.e., the full time recruiting pay range for this position is EUR 22,404.84 - EUR 22,404.84 annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full-time equivalent hours are 35 per week.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.