Concierge/night Concierge

JR France; Provence-Alpes-Côte d'Azur; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

Une entreprise de conciergerie de luxe basée à Cannes recherche un membre pour son équipe de Conciergerie pour un CDD de 3 mois. Le candidat idéal doit avoir au moins un an d'expérience, une affinité pour le secteur du luxe, et être dynamique avec un bon esprit d'équipe. Le poste implique de gérer les demandes des clients, de proposer des recommandations sur mesure et de collaborer avec des partenaires dans le secteur du voyage.

Qualifications

• Un an d'expérience en opérations ou service client requis.
• Niveau d'anglais natif ou courant demandé.
• Niveau intermédiaire en français souhaité.

Responsabilités

• Répondre aux demandes de conciergerie avant le séjour de chaque client.
• Assurer un suivi proactif avec les clients depuis la prise de contact jusqu'à leur arrivée.
• Identifier de nouveaux fournisseurs de services et les convertir en partenaires actifs.

Connaissances

Microsoft Office

Service client

Adaptabilité

Communication

Formation

Baccalauréat

Description du poste

Social network you want to login/join with:

col-narrow-left

Client:

A.M.A Selections

Location:

alpes-maritimes (06), France

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

904579490889963929632760

Job Views:

2

Posted:

18.06.2025

Expiry Date:

02.08.2025

col-wide

Job Description:

The Company A.M.A Selections is a premier luxury vacation rental booking platform based in Cannes, France. We offer a definitive collection of the world's most exclusive holiday homes, complemented by world-class services. If you're looking to join a young, dynamic team in the luxury travel industry, then read on…We are looking to hire someone full-time. The position is based in our Cannes office and will start as early as possible in June. We are seeking a highly motivated and detail-oriented person to join our Concierge Team for a 3-month CDD. This role is ideal for someone passionate about luxury travel and eager to gain experience in guest relations, client services, and operations within the hospitality industry.Respond to all concierge requests prior to guests’ stay (restaurant reservations, yacht charters, private chefs, etc.) Ensure proactive follow-up with guests from the introductory stage to the arrival date of their stay at the property.Be the client’s trusted advisor by uncovering each guest’s preferences and criteria to propose a curated selection of recommendations, services, and experiences for their upcoming trip.Educate guests about the services and experiences we offer, tailoring your approach to their specific needs and preferences.Compile and report on guest feedback, communicating this information internally and to our partners.Represent A.M.A Selections with partners and owners for all guest-related matters, from the introductory stage to the departure date of their booking, acting as a point of contact for any potential issues or further queries.Be available for regular rotating schedules, which may include weekends and holidays, as our guests need us.Identify new service providers and convert them into active partners to list their services and experiences on our platform.Good Microsoft Office skills and ability to quickly master new systems and tools.Professional, dynamic, great team spirit, and service-oriented.Native or fluent English (written and spoken) and an intermediate level of French is required.A bachelor’s degree is preferred.Minimum of 1 year of experience in operations or customer service, preferably in the travel or hospitality industry.Affinity for luxury and travel.Compensation BRUT: 2800€ per month (plus tips)Contract: 3-month CDD (possibility of converting to CDI, based on results)All CV’s and applications should be in English only. For more information about A.M.A Selections, please visit