Commissioning Agent

Travelopia; France; Hybride; EUR 42 000 - 64 000; Plein temps

Résumé du poste

The Moorings and Sunsail, a Travelopia business, seeks a hands-on Yacht Commissioning Agent in France. The role covers after-sales commissioning for Leopard Catamarans and managing new yacht deliveries from shipyards, ensuring safety, proper storage, and full pre-delivery readiness.

Based near Fos-sur-Mer with travel across Europe. Ideal candidates have 3–5 years in yachting, fluent French and English, strong technical boat knowledge, and proficiency with Word/Excel.

Qualifications

• Fluent in French and English (mandatory).
• Strong technical knowledge of boat systems, troubleshooting and maintenance.
• 3 to 5 years of experience in the yachting industry.
• Proficiency with Word and Excel; ability to navigate internal platforms.
• Driver’s license and a customer-focused, detail-oriented mindset.

Responsabilités

• Receive and prepare new yachts for delivery using the SailSense platform; conduct full walkthroughs and checks.
• Troubleshoot, diagnose, and perform minor repairs during commissioning and warranty phases.
• Participate in yacht acceptance, commissioning procedures, and sea trials.
• Act as liaison between owners and factory; file and track warranty claims and coordinate with shipyards.
• Oversee yacht storage, security, checks, and safety procedures.

Connaissances

Fluent in French

Fluent in English

Strong technical knowledge of boat 20

Customer-focused mindset

Autonomy

Strong work ethic

Attention to detail

Formation

Technical diploma in marine systems / mechanical / electrical

Capitaine 200 / RYA Yachtmaster Offshore (preferred)

Outils

Microsoft Word

Microsoft Excel

Outlook

Description du poste

At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world.

We have an abiding passion for sailing, taking yachting holidays to the next level across the most spectacular destinations worldwide which keep our customers coming back again and again! From independent sailing holidays to fully catered crewed and power yacht charters we offer our customers a range of product options, and most importantly an unforgettable experience.

The secret to our success within the yacht industry lies in our exceptional teams, we are united by the same purpose, to have fun while creating extraordinary experiences on the water!

The Yacht Commissioning Agent plays a key operational role throughout the year, with responsibilities divided into two main areas:

1. After Sales and commissioning for new Leopard Catamarans, in accordance with brand standards and manufacturer/OEM warranty requirements.
   This activity is primarily based in our Saint‬Raphaël (83) office.
   
2. Operation – Reception and management of new catamarans arriving by Cargo ships from the Robertson & Caine (R&C) shipyards, for the brands The Moorings, Sunsail, and Leopard Catamarans.
   The Yacht Commissioning Agent is responsible for the safety, storage, and full preparation of the yachts prior to their onward delivery to Leopard sales locations or charter bases in Europe.
   This role will be primarily based near Fos‬sur‬Mer (13), France, with occasional European travel.
   

This is a hands‬on, highly operational role requiring strong organization, autonomy, and occasional irregular working hours. Accurate and consistent digital documentation is essential.

Responsibilities

• Work with the team to receive and prepare new yachts for delivery using the SailSense platform: full walkthroughs, system checks, and ensuring an impeccable handover experience.
• Troubleshoot, diagnose, and perform minor repairs during the commissioning and warranty phases.
• Participate in yacht acceptance, commissioning procedures, and sea trials.
• Act as the liaison between owners and the factory:
  • prepare, file, and track warranty claims n our warranty claim platform
  • cordinate with the shipyard to resolve issues,
  • btain quotes, organize repairs, verify completion, and process vendor invoices.

Operations

• Oversee temporary storage of yachts after offloading.
• Secure and adjust yachts according to weather conditions.
• Ensure safe and controlled access to the vessels.
• Conduct comprehensive checks of all yacht systems.
• Maintain battery charge levels and ensure yachts remain clean
• Verify that safety equipment and charter inventory are onboard prior to delivery.
• Document and photograph any deficiencies using internal digital systems.
• Ensure yachts are clean, surface‬prepared, and fully operational before sea delivery

General

• Strictly adhere to all health and safety standards and report any issues immediately.
• Complete all required risk assessments accurately and on time.
• Use computer tools effectively (Word, Excel, Outlook, internal platforms).
• Maintain a friendly, professional, and collaborative attitude with colleagues, customers, and partners.

Minimum Qualifications

• Fluent in French and English (mandatory).
• Strong technical knowledge of boat systems, troubleshooting, and maintenance.
• 3 to 5 years of experience in the yachting industry.
• Customer‬focused mindset with a drive to exceed expectations.
• Valid driver’s license.
• Proficiency in Microsoft Word and Excel.
• Strong work ethic, autonomy, and attention to detail.
• Ability to remain calm and positive during high‬activity periods.
• Availability for 6 to 7 weeks of travel per year (France & international) for after‬sales interventions, yacht operations, and boat shows.

Preferred Qualifications

• Capitaine 200, RYA Yachtmaster Offshore, or equivalent certification.
• Technical diploma (mechanical, electrical, marine systems, etc.).

Our Commitment to Diversity, Equity, and Inclusion:

We believe people perform best when they can be their true selves, and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.