Commercial Sédentaire Spécialiste

TD SYNNEX; Courbevoie; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading company in the IT sector is seeking an Internal Sales Specialist to manage quotes and build strong customer relationships. The role involves generating new business opportunities and achieving sales targets while utilizing CRM systems and effective communication skills. Candidates should have 1-2 years of sales experience and a good understanding of the sales process. The company promotes diversity, equity, and inclusion and offers various benefits tailored to individual lifestyles.

Prestations

Elective benefits tailored to your country and lifestyle

Career growth with leadership and professional development programs

Enhancement of personal well-being through seminars

Commitment to diversity, equity, and inclusion

Opportunities to network within the organization

Qualifications

• 1-2 years of experience in sales.
• Good telephone manner and attention to detail.
• Understanding of the sales process and effective communication skills.

Responsabilités

• Manage quotes and close orders while building customer relationships.
• Generate new business opportunities through outbound calls.
• Achieve revenue and margin targets, maintaining service level agreements.

Connaissances

Attention to detail

Effective communication

Relationship-building

Sales process understanding

Outils

CRM systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

Internal sales specialist within a sub Business Unit (BU) allocated to accounts where possible, with deep knowledge of the portfolio, processes, and vendor pricing. Manages all quotes and closes orders; incentivized based on part of the portfolio.

Responsibilities:

1. Build excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision.
2. Generate new business opportunities by planning outbound calls to customers and engaging in general conversations around solutions or product areas.
3. Achieve monthly and quarterly revenue and margin targets.
4. Develop relationships with key internal and external contacts proactively.
5. Engage in active inside selling using various sources to gather customer information, maximizing call potential and outcomes.
6. Manage customer backorders using specialist knowledge and engage in 'intelligent project fishing.'
7. In AS, either manage projects end-to-end or hand over to pre-sales for technical requirements.
8. Provide, sell, and negotiate product information, pricing, special offers, and promotions.
9. Ensure TD SYNNEX maintains service level agreements with customers.
10. Attain Key Performance Indicators (KPIs) such as customer engagement.
11. Sell the benefits of using TD SYNNEX and the company's value proposition.
12. Identify project opportunities and collaborate with BDMs for specific product/vendor knowledge.
13. Drive sales of specific products/vendors requiring specialized knowledge.
14. Provide accurate and timely quotations across segments (SMB Managed, SP/E-Var/SI, Specialists, entire AS BUs).
15. Generate and maintain a pipeline of deals in TD SYNNEX’s CRM system, ensuring regular review and active closure of opportunities.
16. Manage customer backorder expectations and reporting.
17. Maintain the CRM system with accurate customer information.

Knowledge, Skills, and Experience:

• 1-2 years of experience.
• Numerate with good attention to detail.
• Excellent telephone manner.
• Priority management and planning skills.
• Strive to achieve set targets.
• Understanding of the sales process.
• Effective communication skills.
• Good relationship-building abilities.
• Working knowledge of Microsoft Word, Excel, Outlook.
• Previous experience with IT systems for quotation, order entry, CRM is preferred.
• Knowledge of the product set and IT industry is desirable but not essential.

Key Skills & Benefits:

What’s In It For You?

• Elective benefits tailored to your country and lifestyle.
• Career growth with leadership and professional development programs.
• Enhancement of personal well-being through seminars and the Life Empowerment Assistance Program.
• Commitment to diversity, equity, and inclusion through education and inclusive activities.
• Opportunities to network within the organization through onboarding and community activities.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we are proud to promote diversity, equity, and inclusion. If you’re excited about this role and believe you’re a good fit, we encourage you to apply. You may be exactly the person we’re looking for!