Cluster Revenue Manager

Hilton Garden Inn Paris La Villette; Limoges; Sur place; EUR 40 000 - 80 000; Plein temps

Résumé du poste

An established industry player is seeking a dynamic Cluster Revenue Manager to oversee multiple hotels and drive revenue strategies. This exciting role involves analyzing market trends, setting pricing strategies, and collaborating with various teams to maximize profitability. The ideal candidate will have a strong background in revenue management, excellent analytical skills, and a passion for the hospitality industry. Join a forward-thinking company where your contributions will significantly impact business performance and guest satisfaction. If you thrive in a fast-paced environment and enjoy working with diverse teams, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in revenue management or financial planning in hospitality.
• Strong analytical skills with the ability to prioritize tasks effectively.

Responsabilités

• Achieve hotel budget and forecast goals through effective pricing strategies.
• Analyze competitors and market trends to inform revenue strategies.
• Lead revenue meetings and prepare forecasts and budgets.

Connaissances

Revenue Management

Data Analysis

Communication Skills

Decision-Making

Teamwork

Formation

Bachelor's Degree

Master's Degree

Description du poste

This position reports directly to the General Manager and focuses on monitoring group and transient business thresholds within the forecast to ensure measurable improvements in demand and availability. It involves analyzing the impact of short-term decisions on occupancy, average rate, and rooms profit goals, as well as evaluating city events and activities to project their effects. The role includes competitive analysis and is part of a challenging position within the commercial team. The cluster revenue manager will oversee a portfolio of hotels in different locations, managing at least two hotels directly.

Duties and Responsibilities

Commercial

1. Achieve hotel budget and monthly forecast goals.
2. Monitor data to determine pricing strategies; conduct and report internal price proposals based on results and market developments.
3. Collaborate with sales and other cross-functional teams to drive business needs, including tools, data, reporting, and processes.
4. Set group pricing and acceptance parameters based on pickup trends and market conditions to maximize initial group business confirmations.
5. Research and analyze competitors, market trends, and events to inform strategy adjustments.
6. Analyze product, price, occupancy, and RGI from competitive sets regularly.
7. Monitor bookings, cancellations, and system utilization, reacting accordingly.
8. Research and stay updated on revenue management strategies of key competitors and industry intelligence.
9. Ensure distribution channels have accurate content, availability, and pricing.
10. Manage e-commerce activities and brand relationships to maximize online revenue and uphold reputation.
11. Provide reports and information to the organization and general managers, and facilitate the rollout of new tools and systems.
12. Deliver concise, organized presentations.
13. Review and implement room inventory controls daily.
14. Lead revenue and commercial meetings, analyzing results and discussing strategies.
15. Review reports daily, address concerns, and develop action plans.
16. Prepare weekly, monthly, and annual forecasts and budgets.

People

1. Maintain consistent working methods aligned with SOPs and guidelines.
2. Be motivated, committed, and enthusiastic.
3. Assist team members during absences.
4. Promote teamwork and quality service through communication and coordination.
5. Participate in meetings, briefings, and projects.
6. Support and coach GMs and teams to execute revenue strategies effectively.

Guest Services

1. Handle administrative tasks efficiently and timely.
2. Keep team members and directors updated.
3. Maintain knowledge of technical systems and procedures.

Supportive Functions

Perform additional duties such as representing the portfolio in industry events, collaborating with the team, and other assigned tasks.

Accountability

• Work in a structured, accurate, and professional manner.
• Remain composed in a high-paced environment.
• Own and be responsible for your tasks.
• Maintain a proactive attitude, working beyond office hours if necessary.

Qualifications and Requirements

Knowledge, Skills, and Abilities

• Proficiency in English and the local language for writing, speaking, and negotiating.
• Extensive knowledge of revenue management and hotel market dynamics.
• Ability to analyze data and prioritize tasks effectively.
• Strong communication, decision-making, and influencing skills.
• Previous experience in the hotel, travel, tourism, or service sectors preferred.
• Team-oriented with a good sense of humor.

Qualifications

• Bachelor’s or Master’s degree in a relevant field or equivalent experience.
• At least 3 years of progressive experience in financial planning, revenue management, or pricing, preferably in hospitality.
• Knowledge of revenue management principles and hotel pricing strategies.

The statements are intended to outline key duties and the level of work but are not exhaustive of all responsibilities or qualifications.