Clinical Specialist

Home Recruitment; Le Chesnay-Rocquencourt; Vor Ort; EUR 42.000 - 64.000; Vollzeit

Zusammenfassung

Home Recruitment Ltd partners with an AI MedTech company launching an automated AI skin scanning platform in France. The Clinical Support Specialist will train physicians and clinical staff, lead site onboarding, and ensure seamless adoption across France.

You will be the clinical face of the technology, providing ongoing support, gathering feedback for product improvements, and helping integrate the platform into routine clinical workflows. Travel across France is required.

Qualifikationen

• Experience in a customer-facing role within medical devices, aesthetics, diagnostics, digital health or healthcare technology.
• Ability to deliver training to physicians and healthcare professionals and build long-term relationships.
• Organised, proactive and comfortable in a fast-growing business driving customer experience and product development.

Aufgaben

• Deliver engaging hands-on training for physicians, dermatologists, medical assistants and clinical teams.
• Lead the implementation and onboarding of new customer sites, ensuring users become confident and self-sufficient.
• Support clinicians during live AI skin scanning sessions and integrate technology into routine practice.
• Build long-term professional relationships and act as the trusted clinical expert for customers.
• Coordinate with Product and Engineering teams to feed real-world clinical feedback and improvements.

Kenntnisse

Customer facing role

Training physicians

Healthcare tech

Jobbeschreibung

We are partnering with an innovative AI MedTech company launching the world's first fully automated AI skin scanning platform into clinical practice across France.

Artificial intelligence is rapidly transforming healthcare, and this technology is at the forefront of that change. Combining advanced AI with robotics enables clinicians to assess, document, and monitor skin more efficiently than ever before.

As adoption accelerates, this is a rare opportunity to become one of the first Clinical Support Specialists helping bring this breakthrough technology into everyday clinical practice.

You’ll become the clinical face of the technology, ensuring customers confidently adopt the platform while helping shape its future through real-world clinical feedback.

If you're excited by AI, digital health and the opportunity to help launch genuinely pioneering medical technology, this is a role where your impact will be visible from day one.

Responsibilities

• Deliver engaging hands-on training for physicians, dermatologists, medical assistants and clinical teams.
• Lead the implementation and onboarding of new customer sites, ensuring users quickly become confident and self-sufficient.
• Support clinicians during live AI skin scanning sessions and help them confidently integrate the technology into routine clinical practice.
• Become the trusted clinical expert for customers, providing ongoing support and building long-term professional relationships.
• Resolve routine customer issues while coordinating technical escalations where specialist support is required.
• Gather customer insights and real-world clinical feedback to help improve product functionality, workflows and user experience.
• Work closely with Product and Engineering teams to support the continued development of this innovative AI platform.
• Create and continuously improve user guides, training materials, FAQs, knowledge base articles and digital learning content.
• Support pilot programmes and early customer deployments as the technology is introduced across France.
• Help establish scalable clinical education and customer implementation programmes as the business continues to grow.

About You

• You’ll already have experience in a customer facing role within medical devices, aesthetics, diagnostics, digital health or healthcare technology.
• You’ll be confident delivering training to physicians and other healthcare professionals, able to explain technical concepts clearly, and enjoy building long-term customer relationships.
• You’ll be organised, proactive and comfortable working within an ambitious, fast-growing business where you’ll have the opportunity to influence both customer experience and product development.
• Fluency in both French and English is essential, along with the flexibility to travel throughout France to support customer implementations and training.