Clinical Account Manager (Integration and Deployment)

StartX; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Ownership of account lifecycle

Impact on patient care

Résumé du poste

StartX is looking for a Clinical Account Manager to oversee the integration of Raidium’s platform in hospital environments across France. You will manage deployments, coordinate with hospital teams, and ensure account success from contract closing to long-term use.

The ideal candidate has a Master's degree and at least 4 years of experience combining technical deployment and account management, as well as fluency in French and English.

Qualifications

• 4+ years of experience in technical deployment and account management in health tech.
• Hands-on experience integrating software into hospital IT environments.
• Fluent in both French and English.

Responsabilités

• Own the operational rollout of Raidium's platform post-contract signing.
• Coordinate installation and configuration with hospital teams.
• Ensure account success and manage renewal processes.

Connaissances

Technical deployment

Project management

Communication skills

Integration software

Formation

Master's degree in engineering

Description du poste

About the Role

The Clinical Account Manager owns the full commercial and operational lifecycle of Raidium's hospital deployments — from contract closing through installation, go-live, and long-term account success.

We’re looking for someone to complete our Clinical Solutions team on the IT side. As we scale deployments across hospitals and cancer centers, our priority is a profile who can own the technical integration of Raidium’s platform into complex hospital IT environments — and carry that expertise through the full account lifecycle.

You will be managed by the Head of Clinical Solutions, and in close contact with DevOps, Product, and Software Engineering teams.

Key Responsibilities

• Deployment Planning & Execution: Own the end‑to‑end operational rollout of Raidium's platform once a contract is signed. Define timelines, coordinate installation and configuration, manage access provisioning, and drive each deployment through to go‑live.
• Partner Coordination: Act as the primary operational contact throughout each deployment — leading calls, setting agendas, tracking commitments, and holding both Raidium and the institution accountable to agreed milestones.
• Technical Bridging: Translate between Raidium's engineering team and hospital stakeholders (IT departments, DPOs, radiologists, clinical staff). Ensure integration requirements, data workflows, and compliance needs are clearly scoped and executed.
• Account Success & Renewal: Ensure institutions are deriving measurable value from Raidium's technology post-deployment. Monitor adoption and engagement, capture feedback, address friction, and drive renewals and expansion within each account.
• Operational Excellence: Surface blockers early, contribute to internal documentation, and help build the playbooks that will scale with each new deployment.
• Pre‑Sales & Deal Execution: Coordinate the contracting process with hospital legal, procurement, IT, and administrative teams. Work closely with Raidium's legal and leadership to close agreements efficiently.

Qualifications

• Master's degree, preferably in an engineering field.
• 4+ years of experience combining technical deployment with at least one of: account management, hospital sales, or project coordination — ideally in a hospital, health tech, or MedTech environment.
• Hands‑on experience integrating software into hospital IT environments — this is the central requirement for the role. You should be comfortable owning technical deployments inside hospital infrastructure alongside IT departments and CIOs, with a solid grasp of the surrounding technical landscape: APIs, cloud architecture, and security, as well as healthcare‑specific standards like DICOM, HL7, PACS, and EHR integration.
• Strong project management and communication skills, with the ability to run multiple accounts simultaneously.
• Comfort working at the intersection of technical and non‑technical teams — you don't need to write code, but you need to understand what's being built and explain it clearly to a hospital CIO.
• Ability to operate independently, manage ambiguity, and make sound decisions without a complete picture.
• Fluency in French and English, both written and spoken.

Preferred Skills - Pluses

• Experience navigating governance committees with academic hospitals, cancer centers, or public health institutions — including familiarity with procurement committees and public tender processes.
• Knowledge of hospital data compliance processes (RGPD, DPO workflows, IT security committees, hébergement de données de santé).
• Exposure to medical imaging workflows and an understanding of how radiologists interact with clinical software.

Why join us

• Own the full account lifecycle — from contract to live deployment to long‑term success — with real ownership and measurable impact.
• Have a direct line to patient care — your accounts put AI diagnostic tools into the hands of radiologists at leading institutions.
• Be among the first members of a growing team, shaping the processes that will scale across dozens of hospitals and cancer centers.
• Competitive salary.

About Raidium

Raidium is building a foundation model for precision medicine in medical imaging, targeting radiological AGI. Our model is embedded in a new generation of PACS Viewer that enables an AI‑native workflow for radiologists. With a 16M€ seed round raised in November 2024, Raidium is actively expanding its team across Europe and the US. After technological breakthroughs and intense product development, Raidium is now entering the commercial phase through deployment of the product in partner centers and first customers.