Client Services Director- Sensory and Consumer Science

Eurofins Sensory, Market Research and Product Design; Paris; Sur place; EUR 80 000 - 100 000; Plein temps

Résumé du poste

A leading market research and product design company in Paris is seeking a Research Manager to oversee client accounts, ensure strategic alignment, and manage project delivery. The ideal candidate will have over 5 years of experience in market research, excellent leadership skills, and proficiency in both English and French. This role offers a dynamic environment focused on collaboration and innovation.

Qualifications

• Minimum 5 years of higher education with knowledge in market research and/or sensory research.
• Knowledge of food and/or cosmetic products, quantitative consumer research methodologies, sensory methodologies, and statistics.
• Significant experience in a Research manager role at SAM or in other companies.
• Experience in leading and mentoring research teams.
• Skills in managing budgets.
• Excellent written and oral communication skills in English and French.

Responsabilités

• Responsible for all the accounts in the cluster and business development.
• Ensure alignment with the organization's goals and objectives.
• Supervise the Research team to ensure timely project delivery.
• Manage a minimum of 10 team members directly or indirectly.
• Mentor teams in research skills and career development.

Connaissances

Client Management

Strategic Planning

Revenue Management

Project Management

Leadership

Communication Skills

Budget Management

Organisational Skills

Formation

Minimum 5 years of higher education

Outils

MS Office

Description du poste

Responsibilities

1. Client Management: Responsible for all the accounts in the cluster and the business development
2. Strategy:
   • Responsible for strategic planning, & setting long-term goals
   • Responsible for ensuring alignment with the organization's goals and objectives
   • Work closely with other departments and other clusters to identify needs and opportunities, and constantly improve internal collaboration
3. Revenue:
   • Ensure that all the accounts deliver the expected revenue target and profitability
   • Responsible for the overall revenue amounting to minimum ~ 7 m+
4. Project Management:
   • Supervises the Research team to ensure the projects are delivered on time and with high standards of quality
   • Provide support to the Research teams during clients’ meetings and for complex / strategic research proposals or tenders
5. People:
   • Manages a minimum of 10 team members directly or indirectly
   • Mentor teams in research skills and their career development
   • Manage team budget and resources

Qualifications

• Minimum 5 years of higher education with knowledge in market research and / or sensory research
• Knowledge of food and / or cosmetic products, quantitative consumer research methodologies, sensory methodologies and statistics.
• Significant experience in a Research manager role at SAM or in other companies
• Experience in leading and mentoring research teams
• Skills in managing budgets
• Excellent written and oral communication skills in English and French
• Proficiency in MS Office : Word, Excel, PowerPoint, etc
• Strong leadership abilities to manage teams and oversee large-scale research initiatives
• Excellent organisational and problem-solving skills
• Rigorous, responsive and proactive