Client onboarding & Compliance specialist Startup web3 SaaS B2B2C - Remote, Paris or Utrecht

Data Recrutement; Paris; À distance; EUR 50 000 - 90 000; Plein temps

Résumé du poste

An established industry player is seeking a dynamic onboarding specialist for their innovative tokenisation platform. In this exciting role, you will be the main point of contact for B2B clients, ensuring a seamless onboarding experience while managing relationships with various internal teams. You'll have the chance to shape the customer onboarding service and contribute to product development with valuable client feedback. If you are passionate about crypto markets and have a strong background in client consulting, this opportunity offers the perfect blend of challenge and growth in a fully remote environment.

Prestations

Equity

Paid Holidays

Qualifications

• 3+ years in client consulting or financial services, preferably in crypto or banking.
• Strong client-facing experience with project management skills.

Responsabilités

• Onboard B2B clients for a tokenisation platform while managing internal stakeholder requests.
• Design client onboarding solutions and oversee KYC/KYB protocols.

Connaissances

Client Consulting

Customer Due Diligence (CDD)

KYC / KYB

Interpersonal Skills

Project Management

Communication Skills

Crypto Market Knowledge

Process Scaling

Outils

Nexera ID platform

Sumsub

Description du poste

Position :

You will be responsible for onboarding B2B clients for a tokenisation platform and serve as the single point of contact to coordinate all questions and requests from multiple internal stakeholders including legal, sales, compliance, and finance.

This will involve significant relationship management, managing a detail oriented process with multiple internal stakeholders, and strong proficiency while focusing on providing a best in class experience to Nexera Finance clients.

WHAT YOU WILL DO

• Be the point of contact for B2B clients when onboarding with Nexera Finance focused on getting clients through the onboarding process as quickly and seamlessly as possible while mitigating risk to protect the firm.
• Help design client onboarding solutions partnering with product team.
• Manage the implementation of KYC / KYB protocols, ensure thorough Customer Due Diligence (CDD) and oversee client screening operations (using Nexera ID platform and Sumsub).
• Navigate and manage multiple internal stakeholders requests for clients including sales, legal, finance, and compliance to streamline and communicate their onboarding processes and requirements to the client.
• Maintain and grow existing relationships.
• Contribute to continued product development with client feedback and idea generation.

WHAT YOU NEED TO KNOW

This is a new role related to the creation of a tokenization platform for RWA and financial assets.

You'll have the opportunity to build the customer onboarding service and structure the team.

Requirements

• 3+ years client consulting, or financial services experience, with a strong preference for client onboarding experience at a crypto company and/or bank. Customer Due Diligence experience, KYB / KYC.
• A passion for crypto markets and tokenisation.
• Client-facing experience combined with demonstrated experience structuring and managing projects.
• Excellent interpersonal, communication, and partnership skills.
• Experience scaling processes and systems to maximize client engagement.
• A self-starter attitude, growth mindset and entrepreneurial spirit.

Competitive salary with equity. Full remote position. Paid Holidays.