Client Director

OpenText; Caen; Hybride; EUR 80 000 - 120 000; Plein temps

Résumé du poste

OpenText seeks a Client Director to spearhead transformative initiatives within Information Management. This role focuses on driving business growth through deep client relationships and delivering strategic solutions, contributing significantly to organizational strategy and client outcomes.

Qualifications

• 10+ years of direct sales experience in software or professional services.
• Expertise in ADM, Cyber and ITOM solutions.
• High-level sales training and certifications preferred.

Responsabilités

• Lead strategic engagements with key clients to understand their needs.
• Develop and execute account plans to address client priorities.
• Achieve Services booking targets while managing opportunities.

Connaissances

Sales Experience

Negotiation Skills

Strategic Mindset

Client Relationship Management

Value Selling

Formation

University degree in Information Management or IT-related field

Description du poste

Hiring Manager: Shadi El Halabi

Talent Acquisition Advisor: Chitra Menon

Job Code Level: SPP4

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YOUR IMPACT
As a Subject Matter Expert with OpenText Professional Services means spearheading transformative initiatives within Information Management. As a Client Director, you will drive business growth by fostering deep client relationships and delivering strategic solutions that maximize ROI for our customers. Your influence will extend across sales, business development, and customer success, positioning you as a pivotal player in shaping organizational strategy and client outcomes.

WHAT THE ROLE OFFERS
• Lead strategic engagements with key clients to understand their technology landscape, growth plans, and competitive positioning.
• Serve as the primary liaison for OpenText Professional Services, expanding our footprint within assigned accounts through proactive relationship management.
• Develop and execute comprehensive account plans that address client priorities and pain points, orchestrating cross-functional teams for successful project delivery.
• Achieve Services booking targets by driving opportunities from inception to closure, adhering to sales strategy and governance processes.
• Collaborate closely with internal teams including Sales, Pre-Sales, and Consulting Delivery to ensure seamless handover and execution of client commitments.
• Shape and negotiate deals that align with client needs and compliance standards, leveraging the complete Services portfolio.
• Maintain accurate pipeline and customer data in internal systems to support forecasting and decision-making processes.

WHAT YOU NEED TO SUCCEED
• 10+ years of direct sales experience in software or professional services, with a proven track record of driving large, complex sales cycles.
• Experience selling ADM, Cyber and ITOM solutions
• Demonstrated success in managing commercial aspects of client engagements, from opportunity identification to account execution.
• Expertise in value and solution selling methodologies, coupled with advanced negotiation skills and a strategic mindset.
• Strong understanding of Canadian and US enterprise accounts with deep industry/domain knowledge.
• University degree or equivalent experience in Information Management or IT-related field.
• High-level sales training and certifications preferred.

ONE LAST THING:
OpenText is more than just a corporation, it's a global community where trust is foundational, excellence is standard, and achievements are celebrated. Join us in driving impactful solutions and shaping the future of Information Management

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.