CHIEF OF OPERATIONS (H/F)

Alstom; La Rochelle; On-site; EUR 110,000 - 140,000; Full time

Job summary

Alstom is seeking a Chief of Operations (H/F) to drive industrial operations across the Train Industrial Delivery scope. The role involves leading the portfolio in collaboration with the Chief of Development, supervising train delivery quality, cost, and planning, and ensuring alignment with production lines and ERP data integrity.

The position requires substantial experience in industrial and project management, cross-functional leadership, and a clear ability to orchestrate multiple sites and

Qualifications

• Engineering or master’s degree in manufacturing, mechanical, electrical or related field.
• Strong leadership and team-building abilities.
• Proven track record in industrial operations and project management.

Responsibilities

• Lead industrial planning, supply chain, production, testing and commissioning.
• Coordinate multiple sites and stakeholders to ensure on-time, on-budget delivery.
• Manage risks, resources and change control to achieve QCD targets.
• Ensure compliance with ethics, EHS and company policies.

Skills

Leadership

Project management

Industrial operations

English proficiency

Cross-functional collaboration

Education

Engineering degree or master's

Tools

ERP systems

ToT coordination

Job description

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CHIEF OF OPERATIONS (H/F)

Date: 27 Oct 2026

Company: Alstom

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

CHIEF OF OPERATIONS (H/F)

The Chief Operations [COO] works in binomial with the Chief of Development [COD] in executing projects portfolio.

He supervises physical delivery of trains (in quality, time and costs in the production phasis) for the whole portfolio endorsed by LRH Train Development Site [TDS] and ensures smooth in timely entry in manufacturing facility.

As such, COO shall:

• Ensure taking into account of industrial return of experience and constraint
• Since Notice To Proceed [NTP], build the Validation plan together with the COD for each project
• Ensure that committed delivery schedules comply with assembly lines setup (including PUs and remote facility when relevant)
• Ensure good prioritization (critical path) on the project in line with global planning
• Coordinate Supply Chain, Industrialization, Production and Testing for the train delivery site in relation with Industrial Quality
• Ensure Design for Operations [DFO] aspects are addressed in development phase
• Together with COD and Project Managers, identify risks and opportunity with action plans on the projects portfolio (technical, planning, financial …)
• Organise visibility on the project progression (regular communication, indicator) and make sure
• Coordinate industrial sites support to the Integrating Unit in line with PIO strategy
• Make sure trains configuration and modification are efficiently driven and monitored both at project and portfolio levels.
• COO is based on the final assembly unit

Organisation structure: Industrial Operations

Reports directly to:

Reports functionally to:

Site Tenders & Projects Director [SPD]

Key accountabilities:

• Develop the Project “Industrial Management Plan” (IMP) in line with project objectives and other project plans
• Based on projects portfolio, continuously update development and industrial organisations with workload assumption (3 years look ahead)
• Lead Transfer of Technology (ToT) and ensure skillset development plan per ToT commitment
• Challenge sub-systems for ensuring Design for Operation based on local requirements
• Ensure readiness of industrial activities, means and deliverables to successfully pass the gate reviews
• Monitor, control and prepare sub-systems physical delivery for the final assembly line to maintain the alignment with the global industrial planning
• Emulate QCD continuous and specific improvement action plans achieving industrial QCD targets after the serial Go
• Be accountable for the proper implementation and full compliance with Code of Ethics, EHS and other Alstom policies and Customer requirements relative to Industrial activity

Main activities:

Validate Train Industrial Development [TID] Quality, Cost and Planning [QCD] commitment at tender stage then lead and

coordinate projects operation activities and stakeholdersfrom Tender transfer to last train Acceptanceincluding:

• Ensure alignment with project objectives of activities related to industrial operations (industrialization & production line set-up, transfer of technology, supply chain, manufacturing, testing and commissioning of the complete system)
• Validate Project Industrial Management Plan [IMP] including Project Industrial Organization [PIO], Make or Buy strategy
• Lead industrial planning & reviews, monitoring on time deliverables and ToT Management Plan
• Work in binomial with the Chief of Development in executing projects portfolio
• Resources management:
  • Anticipate and ensure Impulse TID team staffing,
  • Escalate when available resources do not sustain projects needs and on-time delivery
• Proactively participate to the definition of project development logic and key milestones
• Lead TID risks and opportunities management and mitigation
• Ensure industrial data correct set-up in ERP
• Actively contribute to “product vs process” concurrent engineering and ensure adequate handover between DME and PME
• Ensure both logistics and kitting strategy are defined in line with Supply Chain requirements and customer sites constraints
• Project(s) baselining strategy and optimization
• Change and Configuration Board [CCB] to validate changes and date or rank of application, ensure early identification of industrial changes and risk/impact assessment to propose alternative scenario
• Challenge and supervise retrofit activities after changes related to engineering, industrialization, and manufacturing planning
• Lead problem-solving approach when technical or operational issues arise on delivery site
• Ensure compliance and optimization of Reference Library and tenders strategy on industrial related topics
• Support the delivery of the first trains of series, support FAR & FMR and ensure FAR/FMR/SMR are performed on time
• Ensure Customer site and Alstom on-site organisation [SAV] are ready for handing over trainsets
• Perform lessons learned/ feedback on industrial activities and contribute to update the Industrial Ref Lib
• Manage its direct reports and ensure proper delegation when required
• Arbitrate issues escalated at his level and elevate to the Project Management when required

Key Job Authorities and Dimensions:

• Owner of the Train Industrial Delivery Work Package

Performance measurements:

• Projects QCD commitment and PPI
• FAR/FMR/SMR Go on time
• Gate Reviews Go on Time (as a project management core team member)
• On Time Delivery [OTD]
• PC9 and PC11 on time

Educational Requirements :

Engineering or master’s degree level education, preferably in manufacturing, mechanical, electrical or supply chain disciplines.

Experience :

• At least 7 to 10 years of experience in industrial operations including 3 years in projects or site management organisation.
• Extensive industrial, supply chain and Rolling Stock product knowledge and project/company background
• AIR rule model demonstrating agility, entrepreneurship and strong team spirit
• Result and planning oriented
• Balanced skills between industrial and project management
• Strong leadership and ability to federate teams on technical orientations to reach QCD target
• Demonstrated capacity to lead cross-functional activities and numerous/various stakeholders
• Dedication to sponsoring initiatives launched at company, site or departments levels
• Ability for analysis, problem-solving and efficient decision-making in complex environment
• Ability to work across sites in a multi-cultural environment
• Operational English

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.