CHEF(FE) DE SECTEUR BAYONNE

BERGERAT MONNOYEUR (FRA); Saint-Martin-de-Seignanx; Sur place; EUR 52 000 - 68 000; Plein temps

Résumé du poste

Bergerat Monnoyeur recherche un Responsable Zone/Area Manager pour superviser les équipes opérationnelles en atelier et sur le terrain, assurer la qualité et les délais, et coordonner les interventions externes tout en garantissant la sécurité et la satisfaction client.

Le poste nécessite 2–3 années d’études techniques ou 5 années d’expérience, avec une connaissance des produits Caterpillar et un niveau d’anglais intermédiaire (B1).

Qualifications

• Diploma(s) and/or experience(s) 2 to 3 years' higher education in a technical field and/or 5 years' experience preferred
• Knowledge of products (ranges, functions, etc.)
• Intermediate level in English (B1)

Responsabilités

• Control the profitability of its perimeter
• Guarantees the quality and timeliness of work within its scope
• Guarantees customer satisfaction within its scope
• Ensure the conformity of premises, workstations and tools within the scope of the project
• Manage and coordinate internal stakeholders within the scope of the project (sales teams, operational teams, human resources, etc.)
• Know, apply and enforce health and safety rules (PPE, procedures, trainings, etc.)

Connaissances

General management

Mechanical knowledge

Electrical knowledge

Hydraulics

Safety regulations

IT tools

English (B1)

Formation

Technical degree or equivalent

Outils

IT tools & information systems

Description du poste

Bienvenue chez Bergerat Monnoyeur Depuis 1929, Bergerat Monnoyeur est le concessionnaire exclusif des machines Caterpillar en France. Nous distribuons près de 300 modèles (pelles, chargeuses, tombereaux, bulldozers, etc.) et en assurons la maintenance grâce à nos 39 ateliers. En nous rejoignant, tu rejoins également Monnoyeur, un groupe familial présent dans 24 pays qui qui ne cesse de se développer et qui offre de véritables opportunités d’évolution.

Job Description Summary

JOB PURPOSE

Based on the activities assigned by his/her superiors, the Area Manager is responsible for thequality, conformity and deadlines of the work carried out in his/her area. He/she manages and supervises operational teams in the workshop and/or on the road.

Job Description

SIGNIFICANT ACTIVITIES

• Monitor and analyze activity indicators (intervention costs, etc.), and propose corrective action where necessary
• Supervise the distribution of tasks and files to optimize activity, by collaboration with its teams
• Propose and manage the budget for his activity, in collaboration with his superiors, on the basis of the service policy defined by his superiors
• Contribute to the planning of external interventions in collaboration with internal stakeholders
• Monitor internal and external outstandings, in collaboration with internal stakeholders (warranty invoicing, etc.)
• Ensure that files are invoiced and that objectives (sales, margins, etc.) are met, and alert if necessary
• Check the information in the various documents and business tools provided by operational teams, relating to operations (intervention reports, hours worked, etc.)
• Participate in resolving customer disputes, in collaboration with internal stakeholders

Security

• Contribute to the follow-up of regulatory controls and ensure compliance of premises and regulatory compliance (health, safety and environment)
• Conducting safety inspections
• Participate in analyzing the causes of workplace accidents and propose corrective actions, if necessary, in collaboration with the safety and environment teams

Management

• Ensure that resources (means, human resources, etc.) are correctly sized on the basis of activity, in collaboration with line management
• Support and monitor the team(s) assigned to him/her (integration, skills development, etc.)
• Participate in the application of HR policy (performance, compensation, etc.) by collaboration with human resources teams
• Manage, monitor and control the working hours and absences of the team(s) assigned to it (hours worked, vacations, calendar, etc.), using business tools where necessary

RESPONSIBILITIES AND SCOPE FOR ACTION

• Control the profitability of its perimeter
• Guarantees the quality and timeliness of work within its scope
• Guarantees customer satisfaction within its scope
• Ensure the conformity of premises, workstations and tools within the scope of the project
• Manage and coordinate internal stakeholders within the scope of the project (sales teams, operational teams, human resources, etc.)
• Know, apply and enforce health and safety rules (personal protective equipment, procedures, authorizations, training, etc.)
• Know, apply and strictly enforce environmental rules (sorting, anti-contamination, etc.)
• Support and ensure the performance of your teams and your scope of responsibility
• Know, apply and enforce internal and external compliance procedures and rules

PROFESSIONAL KNOWLEDGE

Diploma(s) and/or experience(s) 2 to 3 years' higher education in a technical field and/or 5 years' experience preferred significant desired

Specific knowledge(s)

Technical skill(s)

• General management knowledge
• Knowledge professional in the field technical (mechanical, electrical electrical engineering, hydraulics, etc.)
• Professional knowledge of products (ranges, functions, etc.)
• General knowledge of IT tools and information systems
• General knowledge of health, safety and environmental regulations
• General knowledge of management
• Intermediate level in English (B1)

Behavioral skill(s)

• Rigor
• Analytical skills
• Active listening
• Perseverance
• People skills

By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our people are our most valuable asset in serving the business community as a trusted local partner in capital goods for industry, construction and agriculture. We offer a comprehensive range of services - from sales and leasing to training and digital transformation. Our proximity to our customers enables us to understand their unique needs, adapt our solutions and continuously improve our offerings, especially in the areas of digital and energy transformation. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.