Chargé de planification F / H

Atlas Copco; Meyzieu; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

Atlas Copco is hiring a Planning Officer for its Compressor division. This role involves coordinating after-sales service interventions, ensuring customer satisfaction, and optimizing resources while maintaining a high standard of service. Ideal candidates should have a Bac+2/3 education in logistics or management, proficiency in ERP systems, and excellent customer service skills. Join us to be part of a dynamic and innovative workforce!

Prestations

Varied and stimulating missions

Dynamic and collaborative environment

Opportunities for growth

Qualifications

• Professional English (B1/B2) is required.
• Understanding of compressed air equipment is a plus.

Responsabilités

• Act as the primary contact for clients to schedule interventions.
• Organize and optimize interventions, ensuring contractual commitments.
• Manage invoices and handle disputes.

Connaissances

Organization

Proactivity

Customer Service Orientation

Team Spirit

Formation

Bac+2/3 in logistics, management, or a similar technical field

Outils

ERP systems (e.g., SAP)

Office tools (Excel, Word)

Description du poste

Our solutions are a key part of many industries, including electronics, medical research, renewable energy, food production, and infrastructure. Working with us means engaging with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

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Atlas Copco is an international Swedish group. Its three main areas of expertise are compressed air, industrial tools, and construction equipment. Its clients include major industry and construction names. Its subsidiary, Atlas Copco France, specializes in compressed air, offering a range of innovative products, services, and solutions.

We are seeking a Planning Officer (F/H) for our Compressor division. The role involves organizing after-sales service interventions within the designated geographic area, ensuring efficiency, responsiveness, and adherence to contractual commitments. If you enjoy coordination, teamwork, and resource optimization, this opportunity is for you!

Main responsibilities:

Customer Service

• Act as the primary contact point for clients to schedule interventions.
• Identify client needs and propose suitable solutions.
• Promote satisfaction surveys and prepare quotes.

Planning

• Organize and optimize interventions, including contractual visits, troubleshooting, and preventive maintenance.
• Ensure the availability of specific parts and tools for interventions.
• Coordinate subcontractors and plan human resources while respecting regulations.

Activity Monitoring

• Control data and correct information in systems (ERP).
• Manage invoices and handle disputes.
• Optimize resources by analyzing diagnostic tickets and monitoring ongoing work.

Profile

• Education: Bac+2/3 in logistics, management, or a similar technical field.
• Technical skills:
• - Knowledge of ERP systems (e.g., SAP) and office tools (Excel, Word).
• - Understanding of compressed air equipment (a plus).

Languages: Professional English (B1/B2).
Personal qualities: Organization, proactivity, customer service orientation, team spirit.

Why join us?

• Varied and stimulating missions.
• A dynamic and collaborative environment.
• An opportunity to grow within an innovative group.

The position is based in Meyzieu. Ready to take on the challenge? Apply now!

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together, we build a culture where differences are valued, and we share a deep sense of purpose and belonging.