Chargé de mission accueil et moyens généraux (H/F)

TN France; Aix-en-Provence; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

An established industry player is seeking a dedicated Customer Service Supervisor to enhance operational excellence in a dynamic environment. This role involves coordinating reception services, supervising maintenance, and managing supplier relationships to ensure a seamless experience for clients. The ideal candidate will embody professionalism and adaptability, fostering a welcoming atmosphere while maintaining high standards of service. Join a forward-thinking company that values quality and innovation, where your contributions will make a significant impact on customer satisfaction and operational efficiency.

Qualifications

• Several years of experience in customer service or similar roles.
• Fluent in English with strong interpersonal skills.

Responsabilités

• Coordinate reception protocols and office maintenance.
• Supervise suppliers and ensure quality service delivery.
• Maintain a VIP reception experience for guests.

Connaissances

Responsibility

Adaptability

Discretion

Proactivity

Interpersonal Skills

Attention to Detail

Organizational Skills

Formation

Supervisor/Graduate Level

Description du poste

Social network you want to login/join with:

Client:

Crosscall

Location:

Aix-en-Provence, France

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

fc8ce8ec5085

Job Views:

3

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Participate in the smooth operation of the company's services. You will liaise with internal departments and external service providers. Working closely with the General Secretary, you will be responsible for organizing and optimizing general means and company reception services.

Your actions will contribute daily to operational excellence, and you will be responsible for the quality of work of your team.

Main missions:

• Coordinate and supervise: Reception protocols, maintenance of premises, and office spaces, execution of renovation work, establish work schedules, ensure effective and punctual task completion, and facilitate smooth communication between all services.
• Define and maintain a VIP Best in Class reception experience.
• Manage suppliers (cleaning, mail, couriers, reception).

Profile sought:

You represent the company's image through your exemplary attitude, professionalism, and availability. You should possess:

• Sense of responsibility
• Adaptability
• Discretion
• Availability
• Proactivity and reactivity
• Rigor and organization (respect deadlines, reliability)
• Interpersonal skills
• Ability to adapt
• Reactivity
• Initiative
• Pragmatism and methodical approach
• Versatility
• Service and attention to detail

Fluent English required.

Professional experience: several years in similar roles or in a prestigious hotel.

Additional information:

• Location: Aix-en-Provence, France - no travel required
• Contract: CDI (permanent contract)
• Salary: Not specified
• Qualification level: Supervisor/Graduate
• Experience: several years
• Work mode: Full-time
• Functions: Quality/Health & Safety/Environment, Hospitality/Tourism/Hotels/Recreation
• Sector: Distribution/Wholesale Trade, High-tech Industry/Telecom
• Remote work: No telecommuting

About us:

Crosscall, creator of durable mobile phones, offers waterproof, resistant smartphones with long battery life. Founded by Cyril Vidal to meet specific needs, the company designs models suitable for harsh environments encountered by outdoor sportspeople and field professionals, along with a range of accessories. With over millions of units sold, a turnover of M€, and a growing presence in retail, the French company based in Aix-en-Provence continues to evolve, focusing on premium mobile devices recognized for quality and originality both in France and internationally.

Recruitment process:

Submit your CV and cover letter.

Pre-qualification interview.

In-person interview with HR and the manager.

Feedback regardless of outcome.

Additional technical tests or interviews may be conducted in some cases.