Channel Operations Specialist (Europe)

SUNMI; Lyon; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

Join SUNMI as a Channel Operations Specialist to leverage your analytical skills in a dynamic tech company transforming the retail industry. You will support data-driven decision-making and process improvements across our European channel operations, contributing valuable insights to drive business growth.

Prestations

Growth opportunity in a fast-paced tech environment

Mentorship and learning opportunities

Exposure to cutting-edge retail technology

Young, international team

Collaborative, startup-like culture

Competitive compensation package

Qualifications

• 1-2 years of experience in channel operations or business analytics.
• Fluency in English; French or other European languages are a plus.

Responsabilités

• Support data-driven decision making through reporting and analysis.
• Build and maintain comprehensive channel performance analytics.

Connaissances

Analytical skills

Problem-solving skills

Communication

Formation

Bachelor's degree in Business, Analytics, Economics

Outils

Excel

Business intelligence tools

CRM systems

Description du poste

Reports to : Distribution and Channel Director Europe

About SUNMI

SUNMI is a dynamic tech company revolutionizing the retail industry with innovative Android-based solutions. Our portfolio includes Digital POS, Mobile POS, Handheld computers, Kiosks, and SmartPOS Payment systems serving retail, hospitality, logistics, and transportation sectors.

The Opportunity

We're looking for an analytical and detail-oriented Channel Operations Specialist to support our growing European channel operations. In this role, you'll help transform data into valuable insights and support process improvements across our channel ecosystem.

Your Impact

• Support data-driven decision making through regular reporting and analysis
• Develop and maintain critical reporting infrastructure
• Optimize channel performance through analytical insights
• Standardize and improve operational processes
• Support the team with analytical projects

Key Responsibilities

• Build and maintain comprehensive channel performance analytics using multiple data sources
• Help create and maintain regular reports and dashboards
• Support forecasting and tracking of channel KPIs
• Document channel processes and standard operating procedures
• Help maintain channel technology systems and data accuracy
• Support product and finance teams with data analysis
• Contribute to process improvement and automation initiatives
• Support strategic initiatives with data-backed insights and analysis

Your Profile

• Bachelor's degree in Business, Analytics, Economics, or related field
• 1-2 years of experience in channel operations or business analytics
• Proficiency in Excel, analysis tools and visualization platforms
• Experience with CRM systems; business intelligence tools are a plus
• Strong analytical and problem-solving skills
• Fluent in English; French or other European languages are a plus

What Makes You Stand Out

• Experience with business intelligence tools
• Basic SQL knowledge
• Familiarity with the tech or retail industry
• Experience in process documentation
• Knowledge of automation tools

Your Characteristics

• Detail-oriented with good organizational skills
• Eager to learn and grow
• Proactive problem-solver
• Clear communicator who can translate data into actionable insights
• Collaborative team player who can work independently

What We Offer

• Growth opportunity in a fast-paced tech environment
• Mentorship and learning opportunities
• Exposure to cutting-edge retail technology
• Young, international team
• Collaborative, startup-like culture
• Competitive compensation package

This role offers an excellent opportunity to begin a career in channel operations and analytics within a growing tech company. If you're analytically minded and excited about working with data to drive business growth, we want to hear from you!