Channel Operations Specialist (Europe)

JR France; Auvergne-Rhône-Alpes; Hybride; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Une entreprise technologique dynamique recherche un spécialiste des opérations de canaux en Europe, basé à Lyon. Ce rôle analytique implique le soutien à l'équipe par des analyses de données pour améliorer les performances des canaux et soutenir l'automatisation des processus. Vous serez partie prenante d'une équipe jeune et internationale dans un environnement collaboratif.

Prestations

Opportunité de croissance dans un environnement technologique dynamique

Mentorat et opportunités d'apprentissage

Culture collaborative, similaire à une start-up

Équipe jeune et internationale

Environnement technologique de pointe

Paquet de compensation compétitif

Qualifications

• 1 à 2 ans d'expérience en opérations de canaux ou analyse commerciale.
• Maîtrise des outils d'analyse et de visualisation.
• Fluent en anglais; le français ou d'autres langues sont un plus.

Responsabilités

• Construire des analyses de performance des canaux à l'aide de plusieurs sources de données.
• Créer et maintenir des rapports et tableaux de bord réguliers.
• Contribuer aux initiatives d'amélioration des processus.

Connaissances

Analyse

Problèmes de résolution

Communication claire

Formation

Licence en affaires, analyse, économie ou domaine connexe

Outils

Outils de Business Intelligence

Excel

Systèmes CRM

Description du poste

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Client:

SUNMI

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Other

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EU work permit required:

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Job Reference:

245838342418071552032760

Job Views:

2

Posted:

11.06.2025

Expiry Date:

26.07.2025

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Job Description:

Channel Operations Specialist (Europe)

Location: Lyon (hybrid), France

Reports to: Distribution and Channel Director Europe

About SUNMI

SUNMI is a dynamic tech company revolutionizing the retail industry with innovative Android-based solutions. Our portfolio includes Digital POS, Mobile POS, Handheld computers, Kiosks, and SmartPOS Payment systems serving retail, hospitality, logistics, and transportation sectors.

The Opportunity

We're looking for an analytical and detail-oriented Channel Operations Specialist to support our growing European channel operations. In this role, you'll help transform data into valuable insights and support process improvements across our channel ecosystem.

Your Impact

• Support data-driven decision making through regular reporting and analysis
• Develop and maintain critical reporting infrastructure
• Optimize channel performance through analytical insights
• Standardize and improve operational processes
• Support the team with analytical projects

Key Responsibilities

• Build and maintain comprehensive channel performance analytics using multiple data sources
• Help create and maintain regular reports and dashboards
• Support forecasting and tracking of channel KPIs
• Document channel processes and standard operating procedures
• Help maintain channel technology systems and data accuracy
• Support product and finance teams with data analysis
• Contribute to process improvement and automation initiatives
• Support strategic initiatives with data-backed insights and analysis

Your Profile

• Bachelor's degree in Business, Analytics, Economics, or related field
• 1-2 years of experience in channel operations or business analytics
• Proficiency in Excel, analysis tools and visualization platforms
• Experience with CRM systems; business intelligence tools are a plus
• Strong analytical and problem-solving skills
• Fluent in English; French or other European languages are a plus

What Makes You Stand Out

• Experience with business intelligence tools
• Basic SQL knowledge
• Familiarity with the tech or retail industry
• Experience in process documentation
• Knowledge of automation tools

Your Characteristics

• Detail-oriented with good organizational skills
• Eager to learn and grow
• Proactive problem-solver
• Clear communicator who can translate data into actionable insights
• Collaborative team player who can work independently

What We Offer

• Growth opportunity in a fast-paced tech environment
• Mentorship and learning opportunities
• Exposure to cutting-edge retail technology
• Young, international team
• Collaborative, startup-like culture
• Competitive compensation package

This role offers an excellent opportunity to begin a career in channel operations and analytics within a growing tech company. If you're analytically minded and excited about working with data to drive business growth, we want to hear from you!