Change and Adoption Specialist - AI & Digital Transformation

Independents Group; Paris; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

The Independents in Paris is seeking a Change Management Specialist to lead training and adoption of a new AI-driven transformation program across our agency network. You will design engaging training content, plan communications, and coordinate rollout with strategy, IT and HR teams.

Key responsibilities include running the ambassador network, delivering sessions, tracking adoption via pulse checks, and supporting executive reporting on progress. Fluency in English and French is required.

Qualifikationen

• 5+ years of change management experience.
• Fluent in English and French.
• Genuine interest in digital and AI; no deep technical skills required.
• Structured, organized, and able to own calendars and deliverables.
• Proactive, autonomous; ready to contribute ideas and solutions.

Aufgaben

• Design and run the training and communications strategy per user profile/agencies.
• Build and maintain adoption toolkit (guides, cards, videos) for agency use.
• Own the communications and training calendar (launches, nudges, follow-ups).
• Run ambassador network sessions; support and engage users across agencies.
• Track adoption, surface blockers, and support executive reporting.

Kenntnisse

Change management

Bilingual EN/FR

Digital & AI interest

Calendar ownership

Proactive & autonomous

Tools

Google Suite

Jobbeschreibung

CONTEXT

Created in 2017, The Independents is an entrepreneur-driven community of industry-leading experts, delivering global, connected solutions for luxury, fashion and lifestyle businesses to become culture brands. The Independents brings together a unique, future-fit ecosystem of services for ambitious businesses who seek to impact global culture around 3 key pillars:

• Experience: Atelier Athem, Atelier Lum, Bureau Betak, INCA, K2, Kennedy, Kitty Events, Prodject, We are Ona, TI Productions
• Communication, Strategy & influence: 2x4, Ctzar, Karla Otto, Lefty, Lucien Pages, Sunshine, The Qode
• Content: Bureau Béatrice, Bureau Future, Kitten, Sunshine, Terminal 9 Studios, Phantasm Group

The Independents is rolling out a transformation program (AI use cases, tech developements, Gemini Enterprise, …), which is entering its deployment phase: training, toolkits, adoption tracking, and agency-by-agency change support.

We need someone to support the team on the rollout, working alongside the strategy, tech teams, HR and agencies.

MISSIONS

Training & enablement on digital projects

• Design and run the training and communication strategy per user profile / agencies (strategy, roadmap, plan…)
• Build and maintain the adoption toolkit (guides, use case cards, quick reference materials, videos, …) in a format agency teams will use
• Own the communications and training calendar (launch, toolkit send, pulse checks, follow-up nudges)

AI Ambassador network and agency relationship

• Run the ambassador network on use case deployment: brief, support, and keep them engaged across agencies
• Sit in front of users directly: run sessions, answer questions…

Adoption tracking and support

• Track adoption (usage, pulse surveys, barriers) and feed blockers back to the Core Team
• Manage and coordinates requests from users and
• Support to executive reporting on transformation

KEY STAKEHOLDERS

• Chief of Staff/Transformation
• Chief IT Officer
• Tech Director
• Digital Project Manager (direct line)
• Agencies

PROFILE

• 5 years experience in change management
• Both fluent in English and in French required
• Genuine interest in digital and AI without necesarly developing technical skills; comfortable working alongside IT/Tech stakeholders and picking up broader transformation topics over time. Quite good understanding of Google Suite is a plus
• Structured, organized, comfortable owning a calendar of deliverables (trainings, comms, toolkits) end-to-end
• Proactive, autonomous: brings ideas and solutions
• Comfortable building presentation materials independently (decks, toolkits, training content, videos) and delivering oral presentation
• Experience in working closely with agency or luxury environments is a plus