CDI - Senior Retail Facility Manager EUROPE

TN France; France; Sur place; EUR 60 000 - 100 000; Plein temps

Résumé du poste

An established industry player is seeking a Senior Retail Facility Manager to oversee the development of a new expertise unit in store maintenance across Europe. This role involves managing service contracts, ensuring compliance, and collaborating with various teams to enhance customer satisfaction. The ideal candidate will have a Bachelor's degree in Building Engineering or Architecture, along with extensive experience in managing complex organizations and prestigious buildings. If you are a strategic thinker with strong leadership skills and a passion for excellence, this could be the perfect opportunity for you.

Qualifications

• 8+ years of experience in managing complex organizations and international retail networks.
• Strong relationship-building skills and proven leadership in high-performing teams.

Responsabilités

• Lead development of store maintenance expertise and manage facilities service contracts.
• Ensure legal compliance and manage budgets for facilities services delivery.

Connaissances

Building Engineering

Project Management

Facilities Management

Communication Skills

Leadership

Strategic Thinking

Attention to Detail

Formation

Bachelor’s degree in Building Engineering or Architecture

Outils

AutoCAD

Adobe Design Suite

Microsoft Office

Description du poste

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CDI - Senior Retail Facility Manager EUROPE, France

Client: Dior

Location:

Job Category: Retail

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EU work permit required: Yes

Job Reference:

6c7ba69eb096

Job Views:

2

Posted:

27.04.2025

Expiry Date:

11.06.2025

Job Description:

CDI - Senior Retail Facility Manager EUROPE

Missions

You will lead the development of a new expertise unit focused on store maintenance, particularly Building technology, Mechanical, Electrical & Special equipment.

You will operate in a dynamic environment. Your responsibilities include:

• Managing and monitoring facilities service contracts across Europe to meet KPIs and provide high-quality, customer-focused services supporting Dior Store managers.
• Managing facilities and project service providers with a focus on customer satisfaction and continuous improvement.
• Handling property and concession acquisitions and disposals to meet business needs.
• Collaborating with the Property & Facilities Management team to ensure consistency in projects and processes.
• Working with the Country Manager and Finance teams to set and approve annual requirements and targets.
• Managing facilities services delivery within budgets.
• Ensuring legal and statutory compliance related to occupancy.
• Supporting Retail Facility Managers/Teams across markets.
• Managing minor works with the Architecture Department.
• Organizing retail back-of-houses and offices.
• Building relationships across functions such as Finance, VM, Retail, Architecture, Legal, Security.

Job Dimensions

The role includes developing standards with the Property & Facilities Management team, managing small projects, controlling costs, and ensuring quality and efficiency.

Involves procurement, contract evaluation, and financial management of facilities and projects.

Conducts regular inspections, audits, and ensures compliance with energy, environmental legislation, and contractual SLAs and KPIs.

Promotes exceeding expectations and aligns with Dior policies and procedures.

Profile

Bachelor’s degree in Building Engineering or Architecture with at least 8 years of experience managing complex organizations, international retail networks, and prestigious buildings.

Strong relationship-building, communication, attention to detail, and follow-through skills.

Strategic thinker and detail-oriented executor.

Proven leadership in inspiring high-performing teams.

Teamwork-oriented with excellent interpersonal skills.

Experience managing providers and teams of at least 3 members.

Proficient in Office, AutoCAD, Adobe Design Suite (Photoshop, Illustrator, InDesign) on PC.

Fluent in French and English; additional languages are a plus.