CDI - Key Account Manager F/H

JJA SA; Gonesse; Hybride; EUR 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Personalized onboarding program

Remote working opportunities

Parking with EV charging stations

Shuttle services to RER B line

Résumé du poste

JJA Group in Île-de-France seeks a Key Account Manager (M/F) to manage and grow a portfolio of key accounts, including major retailers. You will lead negotiations, optimize contracts, and pursue new business opportunities within existing channels and new categories.

The ideal candidate has 2–3 years in KAM, a Master's degree in Business or International Trade, fluent German, strong sales capability, and a willingness to travel.

Qualifications

• Master's degree in Business, Sales, or International Trade.
• 2–3 years in a Key Account Management role, FMCG preferred.
• Strong knowledge of a market sector with credible communication.
• Fluent German (spoken, written, reading).

Responsabilités

• Develop the Customer Business Plan and sales strategy.
• Lead direct negotiations and optimize terms with key accounts.
• Build long-term relationships and manage showroom interactions.

Connaissances

Fluent German

Sales techniques

Sales tools

ERP systems

Microsoft Office

Willingness to travel

Market sector knowledge

Formation

Master's degree in Business/Sales/International Trade

Outils

ERP systems

Microsoft Office

Description du poste

Since 1976, we have been convinced that Home Beauty is a right for everyone: feeling good at home is a choice, made possible through beautiful, affordable, and responsible products. Thanks to complete control of our value chain, we passionately design a broad product offering that meets everyone's needs, styles, and budgets.

Home Beauty is a way of living at home that is both fulfilling and responsible. To achieve this, we design and develop comprehensive collections of home and garden décor and equipment through our three iconic brands: Atmosphera, Hespéride, and 5five.

Our business is built on unique expertise combining product innovation, industrial excellence, logistics expertise, and creativity.

Having evolved from a family-owned company into a dynamic Group, JJA remains true to its founding values: boldness, passion, performance, and ethics.

These values drive our CSR commitment, The Good Living Project, which structures our approach to designing better, producing better, and acting better to create a sustainable living environment.

Joining the 2,500 employees of the JJA Group means becoming part of a company in motion, where every individual contributes to a demanding and inspiring collective project. It means growing in a supportive environment that encourages initiative, curiosity, continuous learning, and the desire to build together.

We are looking for talented individuals who are ready to make an impact, contribute to the growth of a committed company, and find meaning in their work.

Share our values and let passion guide your career with the JJA Group!

We are looking for a Key Account Manager (M/F) :

Within the Sales and Marketing Department, the Key Account Manager is responsible for managing and developing a portfolio of Key Accounts (major retail customers and strategic accounts) within a distribution channel or country. The role involves leading commercial negotiations, optimizing agreements with existing clients, and developing new business opportunities with prospective key accounts.

Develop the Customer Business Plan and Sales Strategy

• Define, together with the Category Manager, a dedicated sales strategy for each assigned account.
• Conduct market and competitive analyses (competitive intelligence, benchmarking).
• Lead direct negotiations with customers regarding pricing, delivery terms, general sales conditions, etc.
• Prospect and identify new customers or new product categories within existing accounts and respond to tenders and requests for proposals.

Support Customer Sell-Out Performance

• Negotiate and implement contracts while ensuring compliance with agreed commercial conditions.
• Monitor framework agreements and coordinate the deployment of agreements through field sales teams and distributors.
• Collaborate with the brands to develop sales support tools tailored to customer needs.
• Conduct store visits to ensure proper implementation of negotiated agreements (merchandising, promotional displays, advertising campaigns, etc.).
• Utilize reporting from outsourced sales forces to support customers in executing commercial programs and retail concepts.
• Support the Marketing Department and Product Teams in delivering customer training on brands and concepts.
• Ensure compliance with customer pricing policies and General Terms and Conditions of Sale.
• Manage the sales budget, controlling margins and optimizing the profitability of signed agreements.
• Recommend the credit limits required to achieve the Business Plan and coordinate with the Credit Manager to ensure timely customer payments.
• Optimize customer account management through digital solutions (electronic invoicing, efficient payment methods, Easyrea, EDI, etc.).

Build Long-Term Trusting Relationships with Customers

• Maintain customer and prospect organizational charts and identify key stakeholders for business development.
• Ensure an excellent customer experience at every point of contact.
• Monitor responsiveness to emails and ensure high-quality customer reception in the showroom.
• Coordinate actions in the event of after-sales service disputes.
• Master's degree (Bachelor's +5 years) in Business, Sales, or International Trade.
• At least 2 to 3 years of experience in a similar Key Account Management role, preferably within the FMCG sector.
• Strong knowledge of a specific market sector, enabling you to build credibility and effectively address market challenges.
• Excellent command of sales techniques, sales tools, ERP systems, and Microsoft Office.
• Strong communication and presentation skills, with the ability to deliver clear and impactful messages.
• Thorough understanding of sales cycles and ability to develop complex commercial proposals.
• Fluent German (spoken, written, and reading).
• Autonomous, proactive, and comfortable working with data and digital tools.
• Willingness to travel regularly.
• Modern facilities designed for employee well-being, including a fitness room with a coach, relaxation area, and table tennis room.
• At JJA, we are deeply committed to equal opportunities. Our positions are open to everyone, with skills and attitude being the only criteria that matter.
• Benefits: personalized onboarding program, remote working opportunities, free parking with electric vehicle charging stations, and shuttle services connecting our site to the RER B line (Le Bourget Airport station).