CDI - International Training Manager - EME + US - Erborian

L’Occitane; Paris; Sur place; EUR 65 000 - 90 000; Plein temps

Résumé du poste

L’Occitane seeks an International Training Manager to lead education initiatives across EME markets with support for the US. You will adapt global tools, run training sessions both in-person and virtually, and coordinate market activations from Paris head office.

You’ll develop English-language training content, contribute to the digital learning ecosystem, and partner with Sales, Marketing and Education teams to drive consistency and impact across markets.

Qualifications

• Experience delivering in-person and virtual training for international markets.
• Strong presentation and facilitation skills.
• Willingness to travel internationally.

Responsabilités

• Lead and deliver training sessions across EME markets for retail partners and teams.
• Coordinate onboarding, product launches and training activations.
• Develop and deploy English-language training content for My Erbo Academy.
• Adapt training tools to market needs while maintaining global standards.
• Monitor and report training KPIs and learner engagement.

Connaissances

Training delivery

Stakeholder management

Project management

Facilitation

Formation

Bachelor’s or Master’s degree in Business, Education, Marketing or equivalent

Outils

PowerPoint

Canva

Description du poste

YOUR ROLE

Reporting to the Head of Education & Training, you will play a key role within the Education team, with a primary focus on EME markets and a complementary scope supporting the US market.

Your mission is to bring the ERBORIAN Education strategy to life across markets and retail partners through impactful training experiences, market activations and events.

You will be responsible for delivering and coordinating training initiatives across international markets, while adapting global Education tools to local needs and contributing to the development of our digital learning ecosystem.

The role combines hands-on training, market support, event activation, international coordination and digital learning development.

KEY RESPONSIBILITIES

1. INTERNATIONAL TRAINING & MARKET ACTIVATION — CORE RESPONSIBILITY

• Lead and deliver training sessions across EME markets for retail partners, Beauty Advisors, trainers, ambassadors and commercial teams
• Support market onboarding, product launches and training activations across international markets
• Deliver engaging in-person and virtual training sessions, including Virtual Classes, masterclasses and other Education formats
• Support and coordinate training events, retail activations and cross-team events, in collaboration with local markets, Sales, Marketing and Communication teams
• Adapt training delivery and approach to different market needs while ensuring consistency with ERBORIAN's Education and Brand strategy
• Build strong relationships with local Education, Sales and Retail teams to understand their needs and support business priorities
• Act as a Training partner for international markets, bringing expertise, recommendations and best practices to strengthen local execution

2. ADAPTATION OF TRAINING TOOLS & MARKET NEEDS — EME + US

• Adapt global training tools and materials to the specific needs of EME markets, ensuring relevance, clarity and consistency with local business priorities
• Identify and address specific training needs across markets and retail partners, while maintaining global Education standards
• Support the US market on specific training needs, adapting tools and content when required
• Translate Marketing, Brand and Product priorities into relevant and impactful training experiences
• Contribute to the continuous improvement of training tools based on field feedback, market needs and learner experience
• Ensure training materials are clear, practical and easily deployable across different markets

3. MY ERBO ACADEMY & DIGITAL LEARNING DEVELOPMENT — ENGLISH & INTERNATIONAL

• Contribute to the development of My Erbo Academy as a key digital learning platform for international markets
• Develop and deploy English-language training content, modules, learning paths, challenges and digital formats
• Support the international rollout of relevant My Erbo Academy content and ensure its accessibility for EME markets
• Explore new formats to increase engagement and impact, including micro-learning, gamification, challenges, Virtual Classes and blended learning
• Work closely with internal teams and external partners to ensure content is aligned with Education, Brand and Business priorities
• Monitor platform engagement and contribute to initiatives that increase adoption and learner engagement

4. TRAINING OPERATIONS, COORDINATION & PERFORMANCE

• Coordinate the operational aspects of international training activities, ensuring smooth execution and delivery within agreed timelines
• Manage planning, logistics and communication related to training sessions, activations and events
• Maintain clear and efficient coordination with markets, retail partners and internal stakeholders
• Track key Training KPIs, including participation, engagement and completion, and use insights to identify opportunities for improvement
• Contribute to the structuring and optimization of Training processes to support the growing international scope
• Ensure a high level of quality and consistency across all Education initiatives

Description du profil

PROFILE Strong passion for beauty, skincare and Education. Proven experience in training, retail education, field training or learning & development, ideally within the beauty industry Strong experience delivering in-person and virtual training and facilitating engaging learning experiences Comfortable working with international markets and adapting to different cultural and business environments Strong business mindset, with the ability to connect Education, Brand, Sales and market priorities Excellent communication, presentation and facilitation skills Highly autonomous, proactive and organized, with strong project management skills Strong interpersonal skills and ability to build trusted relationships with international stakeholders Creative mindset with a genuine interest in innovating training formats and experiences

SKILLS & QUALIFICATIONS Bachelor’s or Master’s degree in Business, Education, Marketing or equivalent 4–5+ years of experience in Training, Retail Education, Learning & Development or a related field Previous experience in an international environment is required Fluent in English Excellent presentation and communication skills Strong proficiency in PowerPoint and content creation tools; Canva is a plus Comfortable with digital learning platforms and LMS environments Willingness to travel internationally as required by the role

ADDITIONAL INFORMATION

Position: International Training Manager – EME + US

Location: Paris – Head Office

Reporting to: Head of Education & Training

Scope: International, with a primary focus on EME markets and complementary support to the US market

Travel: Regular international travel required