CDI - Conseiller de vente Champs-Elysées (H/F)

Tiffany & Co.; Paris; Sur place; EUR 30 000 - 60 000; Plein temps

Résumé du poste

Tiffany & Co. is seeking a Client Advisor in Paris to provide exceptional service and build lasting client relationships. This role requires a passion for luxury retail, flexibility to work varied hours, and a commitment to achieving sales excellence. Join a renowned brand and help create memorable experiences that embody the Tiffany touch.

Qualifications

• Experience in retail or luxury client-facing roles.
• Proven success in achieving sales targets.
• Flexibility to work non-traditional hours.

Responsabilités

• Build client relationships and exceed sales goals.
• Enhance in-store experience by providing unique moments.
• Collect client data and generate sales through repeat business.

Connaissances

Communication

Relationship Development

Sales

Customer Service

Formation

College or university degree

Outils

POS systems

Client tracking systems

Microsoft Outlook

Description du poste

Description for Internal Candidates

Job Description

Overview:

Tiffany & Co., a name that evokes Beauty, Romance, and the iconic Blue Box, is a symbol of Excellence. For 186 years, Tiffany has built a legacy of exquisite designs and romantic ideals. Our rich heritage of celebrated artists, historic milestones, and magnificent jewelry forms the foundation on which our employees build each day. Tiffany employees are passionate, kind, and professionally committed, holding themselves and their colleagues to high standards. We prioritize continuous education about our merchandise, cultures, and the evolving luxury market. Our respect and love for the brand foster a workplace like no other.

We expect our employees to deliver the Tiffany Experience to every client. Tiffany is dedicated to recognizing and rewarding excellence in service, aligning with our commitment to exquisite craftsmanship, timeless design, and corporate sustainability.

Responsibilities:

Client Advisors embody the Tiffany brand in every client interaction, making each experience extraordinary with their personal touch. They are excellent communicators and brand ambassadors, passionate about Tiffany, and entrepreneurial in spirit. Developing client relationships and exceeding sales goals are central to their role. Building their own business through relationship development and sales is a key aspect of their responsibilities.

Sales: Deepen client relationships to foster loyalty and increase spending. Achieve or surpass monthly, quarterly, and annual sales targets. Collect client data, cultivate new and existing relationships, and generate sales primarily through repeat business and key product pillars.

Service: Enhance the in-store experience by providing memorable moments. Demonstrate passion as a Tiffany ambassador during every interaction, utilizing the Tiffany Touch. Implement best practices to optimize hospitality and store amenities, creating unique experiences and acting on client feedback and TEI performance data.

Qualifications:

Required Qualifications

• Experience in retail, luxury retail, or relevant client-facing roles (e.g., hospitality).
• Proven success in achieving sales targets.
• Flexibility to work non-traditional hours, including nights, weekends, and holidays.
• Ability to work with diverse clients.
• Proficiency with POS systems, client tracking systems, and Microsoft Outlook/email.

Preferred Qualifications:

• College or university degree.
• Graduate Gemologist certification or coursework from GIA.
• Proficiency in multiple languages such as Arabic, Spanish, Portuguese, etc.

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